Receptionist

Malmaison Belfast; Poole; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading hotel brand seeks a friendly and passionate Receptionist to ensure exceptional guest experiences at Hotel du Vin in Poole. This permanent role offers a competitive salary, industry benefits, and career progression opportunities. Ideal candidates will exemplify hospitality charm and deliver exceptional customer service.

Benefits

Generous Company Benefits

Training & Development

Opportunity for Apprenticeship

Qualifications

• Natural hospitality charm and passion for service.
• Experience in high standards and guest service.

Responsibilities

• Be the face of the hotel and ensure guests have an exceptional experience.
• Handle guest queries and provide top-notch service.
• Support potential internal progression to supervisory roles.

Skills

Hospitality

Customer Service

Communication

Job description

Receptionist, Hotel Du Vin

Rate of Pay / Hours: £12.50 per Hour plus Generous Company Benefits, Training & Development / 40 Hours per Week

Type of Contract: Permanent

Location: Poole

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.