Receptionist

Healthcare Homes Group; Peacehaven; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Company Pension

Refer a Friend scheme

Employee Assistance Programme

Healthcare Homes Academy training

Level 3 in Business Administration

Blue Light Card discounts

Recognition and Long Service awards

Job summary

The Chase nursing home in Peacehaven is hiring a friendly Receptionist for 12 hours a week, mainly Saturdays and Sundays 9:00 to 15:30, with weekday cover as needed. You will welcome visitors and residents, handle inquiries, manage diaries and correspondence, and support the home administrator and management team.

Proficiency in Microsoft Office and strong communication are essential. Healthcare Homes Group offers a comprehensive benefits package and training, with a values-driven, supportive

Qualifications

• Welcoming visitors and residents and handling inquiries.
• Diary management and coordinating schedules for residents and staff.
• Proficiency with Microsoft Office is essential for daily tasks.

Responsibilities

• Welcomes visitors and residents to the home.
• Manages inquiries and routing of calls and mail.
• Supports the home administrator and management team with tasks.
• Maintains diary and coordinates family show rounds for new residents.

Skills

Customer service

Communication

Diary management

Microsoft Office

Tools

Microsoft Office

Job description

12 hours per week, every Saturday and Sunday - 9:00am - 15:30pm - Will need flexibility to cover weekdays when needed.

Are you a friendly and welcoming person who wants to help make a difference in people’s lives?

If you are kind, compassionate and committed, we would love for you to join our lovely nursing home, The Chase as our Receptionist.

Are you a friendly and welcoming person who wants to help make a difference in people’s lives?

If you are kind, compassionate and committed, we would love for you to join our lovely nursing home, The Chase as our Receptionist.

What would a typical day look like?

Supporting the effective running of the home by providing support to the home administrator and management team.

Welcoming visitors and residents to the home, dealing with initial enquiries and managing correspondence.

Diary management and arranging family show rounds for new residents, offering a professional and friendly environment.

The role really enables you to bring out your organisation skills while working across a variety of tasks. Great communication and people skills with experience using Microsoft Office is essential.

Experience is preferred but not essential as you will be supported with a thorough induction and training programme to develop your skills, along with the guidance of a well-established team, who will truly value and support you.

In return we offer a comprehensive benefits package including:

Company Pension

Refer a Friend scheme worth up to £1000 per person

Employee Assistance Programme to support your mental health and wellbeing

Extensive training courses through our Healthcare Homes Academy

Qualifications and Apprenticeship opportunities including Level 3 in Business Administration

Blue Light Card offering a number of discounts across retail and hospitality

Recognition and Long Service awards

Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents.