Receptionist

The Open Academy; Norwich; On-site; GBP 7,200 - 7,300; Part time

Job summary

The Open Academy in Norwich is seeking a friendly, organised receptionist to be the first point of contact for students, parents and visitors. The role is part-time, job-shared over two days each week, during term time only, with hours 8.00am–2.00pm.

This permanent position requires excellent communication, ICT skills and the ability to build strong relationships in a busy school office. Visit the school or contact the office on 01603 481640 for more information.

Qualifications

• Excellent verbal and written communication skills appropriate to communicating with colleagues, students, parents and visitors.
• GCSE (or equivalent) in Maths and English.
• Experience of working in a busy office environment/reception area.
• Ability to build and form good relationships with students and colleagues.
• Ability to use ICT software packages and have excellent keyboard skills.
• Knowledge of Arbor would be desirable but is not essential.

Responsibilities

• Be the first point of contact at the Open Academy.
• Communicate effectively with colleagues, students, parents and visitors.
• Handle enquiries and reception duties in a busy school office.
• Support office operations and maintain records as required.

Skills

Communication skills

Office/reception experience

Relationship building

Keyboard/ICT skills

Education

GCSE Maths and English

Tools

Arbor

Job description

Part of the Diocese of Norwich Education and Academies Trust

Tel: [phone]

Email: [e-mail]

• Salary – Support Staff Points 5-6, £7,154 - £7,267 actual pa (£26,427 - £26,847 FTE)
• Permanent
• Part Time – Job Share
• 12 hours (2 days) per week
• Term Time only
• Required as soon as possible, subject to pre-employment checks

About the Role:

We are seeking to appoint an organised, diplomatic and flexible person to be the first point of contact at the Open Academy.

We would be delighted to hear from you if you have:

• Excellent verbal and written communication skills appropriate to the need to communicate effectively with colleagues, students, parents and visitors
• GCSE (or equivalent) in Maths and English
• Experience of working in a busy office environment/reception area
• Ability to build and form good relationships with students and colleagues
• Ability to use ICT software packages, and have excellent keyboard skills
• Knowledge of Arbor would be desirable but is not essential

As a Church of England academy, our Christian ethos and our values of Aspiration, Perseverance and Respect shape everything we do, and we are looking for a colleague who will share and model them.

Working Hours

The exact working pattern will be agreed with the successful candidate at interview but will fall within our academy hours for two days per week (job share), 8.00am – 2.00pm.

Visits to the school are warmly welcomed. Please contact the school office to book an appointment on 01603 481640.

Closing date:20 November 2026, 12noon

Interview date:w/c23 November 2026

The Diocese of Norwich Education and Academies Trust are committed to safeguarding and promoting the welfare of all its children and expects all staff to share this commitment. All appointments will be subject to full safeguarding checks as well as satisfactory references.

The Trust's safeguarding policy can be found on our website.

This post is likely to come under the requirements of the Childcare (Disqualification) 2009 Regulations and the successful applicant will be required to complete a declaration form to establish whether they are disqualified under these regulations.

This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.