Receptionist

Great Western, Newquay; Newquay; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Food & drink discount

Overnight stay discount

Stay voucher £150

Retail discount scheme

Training & progression

Meal provided

Flexible working

Volunteer time off

Job summary

The Great Western in Newquay sits atop the clifftops with views over golden sands and the sea. We are seeking a Receptionist to join our close-knit team, creating a warm welcome to guests and ensuring early experiences delight from the moment of arrival.

You’ll greet guests, manage check-ins, handle inquiries, and support flexible, family-friendly shifts in a Cornish paradise known for its surf lifestyle and warm hospitality. Become part of our welcoming team today.

Qualifications

• Warm, friendly personality and excellent communication skills.

Responsibilities

• Greet guests warmly to create a positive first impression.
• Assist with check-in/check-out and guest arrivals.
• Answer guest queries and provide accurate information about local area.

Job description

Set in the heart of Newquay, the Great Western enjoys unrivalled views over golden sands and out to sea from its clifftop garden, terrace, restaurant, and hotel-style accommodation.
You’ll be working in a Cornish paradise that’s renowned for its eclectic surf lifestyle that attracts visitors far and wide. Our doors first opened in 1879 with support from the local steam railway. The bar is fondly known as ‘Steam’ by many to this day.

We’re looking for a Receptionist to join our close-knit team. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.

What we offer …

• 30% off food and drink and 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Discount scheme across hundreds of retailers
• Great training and opportunities to progress
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly, flexible working
• Paid time off to volunteer

Our Team …

• Are passionate about creating a warm welcome for everyone
• Have great attention to detail and go the extra mile
• Take pride in providing high levels of service
• Are key to a great experience for our guests

We'd love you to join our family!

Additional info:

St AustellBreweryis an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.