Receptionist

Old Fletton Surgery; Macclesfield; On-site; GBP 5,500 - 7,300; Part time

Job summary

The Old Fletton Surgery is seeking a part-time receptionist to join a busy GP practice. The role covers 13.5 hours per week, with Tuesday and Friday shifts from 2.00pm to 6.30pm. In-house training is provided to develop candidates with less experience in primary care.

Key duties include greeting patients, handling telephone calls, booking and updating appointments, and performing general administrative tasks to keep the practice running smoothly. A supportive team environment is offered.

Qualifications

• Good interpersonal and communication skills are essential for this post
• Basic IT skills are required

Responsibilities

• Greet patients and visitors to the practice
• Book in patients and visitors in line with practice appointments and visitors procedures
• Respond and/or redirect all patient and visitor requests accordingly
• Ensure computerised appointment system is up-to-date
• Booking, amending and cancelling patient appointments
• Obtaining medical records from the records room as required
• Chaperoning when requested to do so
• Stocking up of consulting rooms
• Scanning letters received into patients' computerised medical records
• Photocopying
• Loading/emptying the dishwasher
• Carry out any reasonable duties as requested
• Work safely at all times in accordance with legislation and policy

Skills

Interpersonal skills

Communication

Basic IT skills

Job description

The role is that of a receptionist working within a busy GP surgery. The practice offer in house training to develop those with less experience of working within a primary care setting. The working hours will be 13.5 hours per week:

Tuesday 2.00pm - 6.30pm

Friday 2.00pm - 6.30pm

Main duties of the job

Our first priority is to look after our patients, by assisting them at the reception desk and on the telephone. Other administrative duties are also included in the role

About us

The Old Fletton Surgery is a busy practice with 9 GPs, 5 nurses, 3 HCA's and a team of administrative staff. We are a friendly supportive practice, who is looking for the right person to work with us.

Job responsibilities

Greet patients and visitors to the practice.

Book in patients andvisitors in line with practice appointments and visitors procedures.

Respond and/or redirectall patient and visitor requests accordingly.

Ensure computerisedappointment system is up-to-date.

Booking, amending andcancelling patient appointments.

Completing E-litequestionnaire for patients over the telephone

Distribution ofcompleted prescriptions/medications

Answering incomingtelephone calls, ensuring calls are documented and redirected accordingly.

Ensure up-to-datemaintenance of both computerised and manual filing systems (i.e. patientnotes).

Obtaining medical records from the records roomas and when requested

Chaperoning whenrequested to do so

Stocking up ofconsulting rooms

Scanning lettersreceived into patients computerized medical records

Photocopying

Loading/emptying thedishwasher

This job description isnot exhaustive and may be adjusted periodically after review and consultation.You will also be expected to carry out any reasonable duties which may berequested from time-to-time.

Work safely at alltimes in accordance with Legislative requirements and Practice Policy andProcedures

Person Specification

Qualifications

• .
• .
• Good interpersonal and communication skills are essential for this post
• Basic IT skills

Experience

• .
• .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.