Receptionist

The Alton Practice; London Borough of Wandsworth; On-site; GBP 20,000 - 24,000; Full time

Job summary

The Alton Practice in London is seeking a friendly Receptionist to be the first point of contact for patients and visitors, delivering excellent customer service and supporting various administrative tasks. You will greet guests, answer calls, manage correspondence, data entry, scheduling, and maintain an organized reception area, while contributing to a smooth patient experience.

Strong organisational skills, attention to detail and the ability to multitask in a fast-paced environment are

Qualifications

• Experience in office administration and reception duties.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Support administrative tasks as required.

Skills

Organisational skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Data entry

Tools

EMIS

Computerised systems

Job description

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct phone calls with excellent phone etiquette.
• Manage incoming correspondence, including emails and postal mail.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Assist with scheduling appointments and managing calendars.
• Maintain an organised reception area, ensuring it is tidy and presentable.
• Support administrative tasks as required.

Skills

• Proficient in office management and administrative procedures.

EMIS Experience

• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Familiarity with computerised systems for data entry and record keeping.

Coding

• Strong attention to detail and accuracy in all tasks performed.

Referrals Task