Receptionist

Australasian Recruitment Company; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-established organisation in the travel sector is seeking a Reception and Customer Information Assistant in London. This permanent position offers opportunities for customer support and administrative tasks within a dynamic team environment. The ideal candidate will have prior experience in administration or customer service and must be immediately available.

Qualifications

• Minimum 12 months of administrative or customer service experience.
• Must be immediately available.

Responsibilities

• Managing reception duties, including greeting visitors and answering calls.
• Coordinating meeting room bookings and supporting office events.
• Handling incoming/outgoing mail and monitoring the Customer Information inbox.

Skills

Administrative experience

Customer service

Job description

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Australasian Recruitment Company provided pay range

This range is provided by Australasian Recruitment Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

RECEPTION AND CUSTOMER INFORMATION ASSISTANT:

A well-established organisation in the travel industry is seeking a Reception and Customer Information Assistant to join their team on a permanent basis. With over 70 years of trusted service in the UK, this role offers the opportunity to support customers and visitors while delivering high-quality administrative support.

RECEPTION AND CUSTOMER INFORMATION ASSISTANT ROLE:

• Managing reception duties including greeting visitors, answering calls and emails, forwarding messages and keeping the area tidy
• Monitoring and maintaining office supplies, kitchen stock and ensuring shared areas are clean and well-stocked throughout the day
• Coordinating meeting room bookings, ordering and setting up catering, and supporting office and social events
• Handling incoming and outgoing mail, booking couriers and processing postal cases accurately
• Monitoring the Customer Information inbox, drafting correspondence and handling sensitive information in line with GDPR
• Supporting with health and safety checks, facilities inductions and managing the office in the absence of the Office Manager
• Assisting the Events team and undertaking ad hoc tasks as requested by the Office Manager or Director of Operations

RECEPTION AND CUSTOMER INFORMATION ASSISTANT ESSENTIALS:

• Minimum 12 months of administrative or customer service experience
• Must be immediately available

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Travel Arrangements

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