Receptionist

SmartRecruiters, Inc.; Hereford; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing support

Extra leave

Parental leave

Life assurance & pension

Job summary

PortmanDentex is recruiting a Receptionist for Hereford Dental & Implant Clinic in Hereford. The role focuses on front-of-house duties in a private dental practice with a warm, patient-centered approach.

You will be the first point of contact, handling appointments and patient communications in a busy reception environment. The position offers an hourly rate of £12.71 and regular Monday, Tuesday and Friday shifts, 8:30am–5:30pm, with a 1-hour lunch break.

Qualifications

• Previous front of house Reception experience (ideally within a dental or healthcare setting)
• Great communication skills with a passion for delivering great service
• Positive attitude, empathetic and well-organised

Responsibilities

• Greet patients and manage the reception area with a friendly, professional manner
• Coordinate appointments and answer queries to support smooth clinic operations

Skills

Front of house reception experience

Communication skills

Positive attitude

Job description

• Department: Practices - North

Job Description

A warm welcome can change the way someone feels about visiting the dentist.

Are you a Receptionist looking for a change? Or perhaps you work in a similar customer-facing role and are looking for a new challenge? If so, we have an opportunity to join our welcoming reception team at Hereford Dental & Implant Clinic in Hereford. Read on to find out more.

• Hourly rate of £12.71 per hour


• Typical shifts: Monday, Tuesday and Friday, 8:30am–5:30pm, with a 1-hour unpaid lunch


• Close-knit, established team, delivering dental care to a fantastic patient community in Hereford

We are a fully private, friendly, family-oriented practice with an excellent local reputation. Our well-established support team are available to ensure that you will have everything you need.

The practice is located a short walk (5 min.) from the town centre. The train station is a 20 min walk away with good links to Worcester, Gloucester, and Birmingham. There is also ample free street parking available close to the practice

About you

We’d love to receive your application to our Receptionist vacancy if you have the following skills and experience:

• Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have)


• A positive attitude, empathetic and well-organised


• Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients

What do you get in return?

In addition to our competitive hourly rate, our benefits package also includes:

• Additional Reward: bonus scheme based on practice performance


• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme


• Extra Leave: Birthday off plus additional days for special occasions


• Family Support: Enhanced maternity/paternity leave


• Financial Security: Life assurance and pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.