Receptionist

Hertford - Hertford Dental Care; East Hertfordshire; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Wellbeing programme

Bonus scheme

Birthday leave

Maternity/paternity leave

Pension scheme

Job summary

Hertford Dental Care is seeking a receptionist to join their welcoming reception team in Hertford. The role focuses on shaping every patient’s experience beyond answering phones and booking appointments, with a 12-month fixed-term contract and a competitive £13 per hour rate.

Typical shifts run Mon-Fri with varied end times, contributing to a close-knit team delivering high-quality dental care. The successful candidate will have front-of-house reception experience (preferably in

Qualifications

• Front of house reception experience (ideally in dental/healthcare)
• Positive attitude, empathetic and well-organised
• Great communication skills and ability to build relationships with patients and colleagues

Responsibilities

• Front of house reception duties including greeting patients and handling appointments.
• Provide courteous, empathetic service and build relationships with patients and colleagues.

Skills

Front of house reception experience

Effective communication

Empathetic and well-organised

Job description

• Contract Type: Fixed Term Contract / Temporary
• Department: Practices - South

Job Description

More than answering phones and booking appointments - help shape every patient’s experience.

Are you a Receptionist looking for a change? Or maybe you work in a similar role and are looking for a new challenge? If so, we’ve got a vacancy in our welcoming reception team at Hertford Dental Care in Hertford- read on to find out more.

12 Months Fix Term Contract

Competitive hourly rate of £13ph

Typical shifts are Monday 8am - 8pm, Tuesday 8am - 8pm, Wednesday 8am-8pm, Thursday 8am-6pm and Friday 8am-5pm.

Close-knit, established team, delivering dental care for the best patients in Hertford!

About you

We’d love to receive your application to our Receptionist vacancy if you have the following skills and experience:

Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have)

A positive attitude, empathetic and well-organised

Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients

What do you get in return?

In addition to our competitive hourly rate, our benefits package also includes:

• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Additional Reward: bonus scheme based on practice performance
• Extra Leave: Birthday off plus additional days for special occasions
• Family Support: Enhanced maternity/paternity leave
• Financial Security: Contributory pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.