Receptionist

Reiss Limited; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Employee discount up to 65%

Access to exclusive sample sales

MetLife Virtual GP

Medicash health support plan

Workplace pension contributions

Cycle to Work programme

Season ticket travel loan

Annual Leave purchase

Retail Discounts

Salary sacrifice for tax savings

Job summary

Reiss Limited is seeking a friendly Receptionist to join our Property team in Head Office, London. You’ll be the first point of contact for visitors and guests, ensuring a warm, professional welcome while supporting everyday administration and facilities coordination.

In this role you’ll manage post, coordinate room bookings and travel arrangements, keep the reception area polished, and help with general office tasks to maintain a smoothly run Head Office environment.

Qualifications

• Experience in reception or front-of-house role.
• Strong organisational and administrative skills.
• Excellent verbal and written communication.
• Professional and welcoming demeanor.

Responsibilities

• Greeter for visitors, guests and colleagues in a friendly, professional manner.
• Maintain a tidy, presentable reception area at all times.
• Coordinate visitor sign-in and issue passes when required.
• Receive, organise and distribute incoming and outgoing post.
• Manage general office orders and supplies.
• Support room bookings, travel arrangements and courier tasks.
• Assist with office maintenance, repairs and callouts.
• Communicate business updates and enquiries clearly to Head Office and visitors.

Skills

Customer service

Organisation

Communication skills

Time management

Teamwork

Job description

What’s the role about?

We’re looking for a people-focused and organised Receptionist to join our Property team. As the first point of contact for visitors and guests, you will play a vital role in creating a warm, professional and welcoming experience, while also providing valuable administrative and office management support to help ensure the smooth day‑to‑day running of our Head Office.

Working closely with colleagues across the business, you’ll support reception, office administration, facilities coordination and daily operational tasks, helping to create an organised, polished and welcoming environment that reflects the Reiss brand.

Who you are

• A warm, approachable and professional individual who enjoys creating a positive first impression to all visitors, always looking to provide stellar service excellence.
• Highly organised, with strong time management skills and the ability to prioritise effectively in a busy Head Office environment.
• Customer-service focused, with excellent verbal and written communication skills and the confidence to communicate clearly with a range of stakeholders.
• Reliable, focused and calm under pressure, with the ability to work efficiently while maintaining strong attention to detail.
• Proactive and self‑motivated, with the confidence to identify tasks that need attention and get involved proactively.
• Flexible and adaptable, with a positive attitude and a team‑oriented approach.
• Previous administrative experience and a strong customer service mindset would be beneficial.

What you’ll be doing

• Greeting all visitors, guests and colleagues in a friendly, welcoming and professional manner, creating a positive reception experience from the moment they arrive.
• Maintaining the reception area to ensure it is tidy, presentable and welcoming at all times.
• Coordinating visitor access, including signing guests in and out and issuing visitor passes where required.
• Receiving, organising and distributing incoming and outgoing post for the office.
• Managing general office orders, including stationery, provisions and other day‑to‑day supplies.
• Supporting room bookings, travel bookings, courier arrangements and other administrative requirements where needed.
• Supporting the reception and office management team with general office maintenance, repairs and callouts.
• Communicating clearly and professionally with customers, visitors and Head Office colleagues regarding business updates, enquiries and day‑to‑day office matters.

What we’ll do for you

• Competitive salary and company bonus.
• Up to 65% employee discount.
• Access to exclusive sample sales.
• MetLife Virtual GP.
• Medicash health support plan.
• Workplace pension contributions.
• Enhanced parental leave policies.
• Cycle to Work programme.
• Season ticket travel loan.
• Annual Leave purchase.
• Access to additional Retail Discounts.
• Plus, a range of further benefits, including salary sacrifice for tax savings.

At Reiss, it’s not just what we do - it’s how we do it that sets us apart. Creativity drives us forward, but it’s our shared behaviours that underpin our success. We look for individuals who embody these behaviours and bring them to life everyday:

Ambition | Accountability | Courage | Commitment | Focus | Resilience

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.