Receptionist

FashionUnited Group; Greater London; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Company bonus

Employee discount

Sample sales access

MetLife Virtual GP

Enhanced parental leave

Cycle to Work

Season ticket loan

Leave purchase

Retail discounts

Salary sacrifice

Job summary

REISS is seeking a Receptionist to join our Property team in the Head Office, London. You will be the first point of contact, delivering a warm, professional reception and providing vital administrative and office management support to ensure smooth daily operations.

You will work closely with colleagues across the business to maintain a polished reception, coordinate facilities, bookings and travel, and contribute to a welcoming environment that reflects the REISS brand in the UK Head Office.

Qualifications

• Experience in reception or front desk is preferred.
• Able to prioritise in a busy Head Office environment.
• Excellent verbal and written communication.

Responsibilities

• Greet visitors, guests and colleagues in a friendly, professional manner.
• Keep the reception area tidy, presentable and welcoming at all times.
• Coordinate visitor sign-in/out and issue passes as required.
• Receive, organise and distribute incoming and outgoing post.
• Manage general office orders: stationery, provisions and supplies.
• Support room bookings, travel bookings, courier arrangements and other admin tasks.
• Assist reception and office management with maintenance, repairs and callouts.
• Communicate business updates and day-to-day office matters clearly to customers and Head Office.

Skills

Customer service

Organised

Time management

Communication skills

Proactive

Team player

Job description

We’re looking for a people-focused and organised Receptionist to join our Property team. As the first point of contact for visitors and guests, you will play a vital role in creating a warm, professional and welcoming experience, while also providing valuable administrative and office management support to help ensure the smooth day-to-day running of our Head Office.

Working closely with colleagues across the business, you’ll support reception, office administration, facilities coordination and daily operational tasks, helping to create an organised, polished and welcoming environment that reflects the Reiss brand.

Who you are

• A warm, approachable and professional individual who enjoys creating a positive first impression to all visitors, always looking to provide stellar service excellence.
• Highly organised, with strong time management skills and the ability to prioritise effectively in a busy Head Office environment.
• Customer-service focused, with excellent verbal and written communication skills and the confidence to communicate clearly with a range of stakeholders.
• Reliable, focused and calm under pressure, with the ability to work efficiently while maintaining strong attention to detail.
• Proactive and self-motivated, with the confidence to identify tasks that need attention and get involved proactively.
• Flexible and adaptable, with a positive attitude and a team-oriented approach.
• Previous administrative experience and a strong customer service mindset would be beneficial.

What you’ll be doing

• Greeting all visitors, guests and colleagues in a friendly, welcoming and professional manner, creating a positive reception experience from the moment they arrive.
• Maintaining the reception area to ensure it is tidy, presentable and welcoming at all times.
• Coordinating visitor access, including signing guests in and out and issuing visitor passes where required.
• Receiving, organising and distributing incoming and outgoing post for the office.
• Managing general office orders, including stationery, provisions and other day-to-day supplies.
• Supporting room bookings, travel bookings, courier arrangements and other administrative requirements where needed.
• Supporting the reception and office management team with general office maintenance, repairs and callouts.
• Communicating clearly and professionally with customers, visitors and Head Office colleagues regarding business updates, enquiries and day-to-day office matters.

What we’ll do for you

• Competitive salary and company bonus.
• Up to 65% employee discount.
• Access to exclusive sample sales.
• MetLife Virtual GP.
• Enhanced parental leave policies.
• Cycle to Work programme.
• Season ticket travel loan.
• Annual Leave purchase.
• Access toadditionalRetail Discounts.
• Plus, a range offurtherbenefits, including salary sacrifice for tax savings.

At Reiss, it’s not just what we do - it’s how we do it that sets us apart. Creativity drives us forward, but it’s our shared behaviours that underpin our success. We look for individuals who embody these behaviours and bring them to life everyday:

Ambition | Accountability | Courage | Commitment | Focus | Resilience

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.

Want to know more about working at REISS?

England, United Kingdom of Great Britain and Northern Ireland