Digital Trading Executive

Reiss Limited; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Company bonus

65% Employee discount

Exclusive sample sales

MetLife Virtual GP

Medicash health plan

Pension contributions

Enhanced parental leave

Job summary

Reiss Limited seeks a Digital Trading Executive to join our E-Commerce team and optimise product live events to deliver the best onsite customer journey and drive demand across our platforms.

You will own product set-up, resolve data issues, and coordinate with internal teams and Next Total Platform partners to improve presentation, findability and efficiency while keeping the customer at the heart of every decision.

Qualifications

• Passion for luxury fashion and digital retail.
• Customer-focused with understanding of how product presentation impacts experience and sales.
• Highly organised with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Attention to detail and a solutions-focused approach to resolving issues.
• Clear communicator and relationship builder with internal teams and external partners.
• Collaborative yet proactive, able to troubleshoot problems and identify improvements.
• Previous shop floor, head office, retail, digital, or e-commerce experience is preferred but not essential.

Responsibilities

• Work with trade, content, product, and operations teams to launch products online.
• Own and manage the master attribute file from product team buys through to live products.
• Oversee end-to-end process of getting items live across multiple teams and systems.
• Ensure accurate product titles, descriptions, colourway groupings, match backs, imagery, and attributes.
• Check deliveries for data issues and resolve blockers before delivery.
• Test and learn how products should be grouped and presented to improve CX and conversion.
• Support product findability by aligning titles and key information with SEO keywords.
• Maintain strong relationships between Reiss and the Next Total Platform team.

Skills

Digital retail

E-commerce

Data analysis

Time management

Communication

Teamwork

Tools

Next Total Platform

Job description

What’s the role about?

We’re looking for a Digital Trading Executive to join our E-Commerce team and help ensure every product goes live fully optimised to deliver the best possible onsite customer journey and drive demand for Reiss. You will play a key role in managing product set-up, resolving data issues, and supporting the smooth flow of product from buy to live across our digital platforms.

Working closely with internal product, trade, content, and operations teams, as well as external Next Total Platform partners, you’ll help identify opportunities to improve product presentation, onsite findability, and process efficiency while keeping the customer at the heart of every decision.

Who you are

• A proactive and ambitious individual with a passion for building a career in the luxury fashion industry and an interest in digital retail and e-commerce.
• Commercially aware and customer-focused, with an understanding of how product presentation, content, and onsite journeys can influence customer experience and sales.
• Highly organised, with strong time management skills and the ability to manage multiple priorities, deadlines, product launches, and data requirements in a fast-paced environment.
• Confident working with data, systems, and product information, with strong attention to detail and a solutions-focused approach to resolving issues.
• A clear communicator and relationship builder, able to work closely with internal teams and external partners to ensure actions are followed through and deadlines are met.
• Collaborative and self-motivated, comfortable working as part of a team while also using your own initiative to troubleshoot problems and identify improvements.
• Previous shop floor, head office, retail, digital, or e-commerce experience is preferred, but not essential.

What you’ll be doing

• Working closely with trade, content, product, and operations teams to understand onsite requirements, identify opportunities, and support the smooth launch of products online.
• Owning and managing the master attribute file, ensuring deadlines are adhered to from product team buys through to products going live.
• Managing the end-to-end process of getting items live, spanning multiple teams and systems, while troubleshooting issues at every stage.
• Ensuring products go live fully optimised with accurate product titles, descriptions, colourway groupings, match backs, imagery, and all applicable attributes.
• Checking incoming deliveries for data issues, resolving blockers before delivery where possible, and working through warehouse delivery tracker issues to support products going live within agreed timeframes.
• Using commercial knowledge and onsite functionality to test and learn how products should be grouped, presented, and optimised to improve customer experience and conversion.
• Supporting product findability by ensuring titles and key product information are aligned to relevant SEO keywords and customer search behaviour.
• Creating and maintaining strong relationships between Reiss and the Next Total Platform team, acting as an ambassador for Reiss and supporting the day-to-day operations.

What we’ll do for you

• Competitive salary and company bonus.
• Up to 65% employee discount.
• Access to exclusive sample sales.
• MetLife Virtual GP.
• Medicash health support plan.
• Workplace pension contributions.
• Enhanced parental leave policies.
• Cycle to Work programme.
• Season ticket travel loan.
• Annual Leave purchase.
• Access to additional Retail Discounts.
• Plus, a range of further benefits, including salary sacrifice for tax savings.

At Reiss, it’s not just what we do - it’s how we do it that sets us apart. Creativity drives us forward, but it’s our shared behaviours that underpin our success. We look for individuals who embody these behaviours and bring them to life everyday:

Ambition | Accountability | Courage | Commitment | Focus | Resilience

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.