Receptionist

Reception & Reservations; Greater London; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

50% dining discount

Stream earnings access

Employee Assistance Program

Healthy meals on shift

Employee of the Month awards

Training via Evolv Edge

Holiday allowance increases

Volunteer day

Refer a friend scheme

Wellness support

Job summary

South Place Hotel seeks a passionate Junior Receptionist to deliver exceptional, five-star service to guests in a luxury setting in London. You will support the team to create a memorable stay from arrival to departure, with a warm, professional approach and keen attention to detail.

Experience in a similar 5‑star hotel and familiarity with Opera are highly valued; you will join a team committed to excellence and guest satisfaction.

Qualifications

• Must deliver exceptional, five-star service at all times.
• Previous experience as Junior Receptionist in a similar 5‑star hotel preferred.
• Proven attention to detail and ability to create memorable guest experiences.

Responsibilities

• Provide outstanding reception service from check‑in to check‑out.
• Support the team to ensure seamless guest experience across all touchpoints.
• Maintain polished, professional appearance and warmth in every interaction.

Skills

Five-star service

Attention to detail

Warmth & hospitality

Personality & enthusiasm

Customer service

Team support

Tools

Opera

Job description

The Role:

Junior Receptionist

The Venue:

South Place Hotel

The Location:

3 South Pl, London, EC2M 2AF

The Salary:

Competitive

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style:Enjoy a lavish50% discountat all our restaurants, all day, every day.
• Financial freedom:Take control of your finances with Stream– track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support:Your wellbeing matters to us! Benefit from a confidentialEmployee Assistance Programwith a 24/7 helpline and complimentary sessions with a trained counsellor.
• Nourish your body:We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done:Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us:You will have access to some of the best training our industry has to offer. You will have access to our training platform,Evolv Edgewhich is packed with resources to nurture your skills and knowledge.
• Get some rest:Your holiday allowance increases with length of service.
• Make a difference:Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love:Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London’s creative flair. Exploring the hotel, you’ll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you’d expect from one of London’s most exciting hotels.

With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London’s creative flair. Exploring the hotel, you’ll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you’d expect from one of London’s most exciting hotels.

A bit about what you will be doing:

We are looking for a passionate Junior Receptionist who can confidently deliver exceptional, 5 star service to guests. At the same time, our Junior Receptionist will have the service knowledge and skills to support the team in order to deliver an outstanding guest experience from the moment they walk in the door to the moment we wave them goodbye.

What we are looking for:

• Exceptional service standards – only 5 star luxury will do.
• Someone who can create a memorable experience the guest will never forget.
• Outstanding attention to detail.
• Ability to deliver warmth, charm and hospitality in every aspect of the role
• Real pride and passion for what you do.
• Previous experience using ‘Opera’ is a must
• Previous experience of working as a Junior Receptionist in a similar 5 star hotel environment.
• Overall you will have bags of personality, enthusiasm and a can-do attitude.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Compensation: Competitive salary