Receptionist

Foster + Partners; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Travel insurance

Wellbeing support

Discount programmes

Catering facilities on site

Social events

Job summary

Foster + Partners is seeking a Receptionist to be the welcoming face of the London practice. You will deliver a professional reception and telephone service, greet guests, and support a fast-paced, creative environment while reflecting the high standards and culture of the firm.

The role emphasizes strong communication, organisation, and the ability to work calmly under pressure in a globally recognised design practice.

Qualifications

• Fluent in English is essential.
• Experience in reception or customer-facing roles is desirable.

Responsibilities

• Welcome visitors and callers, directing them as appropriate.
• Provide professional reception and telephone service.
• Maintain an organised front desk and coordinate with teams.
• Support administrative tasks as part of a dynamic design practice.

Skills

Customer service

Phone communication

Outlook

Word

Organisational skills

English fluency

Job description

Department: Administration

Location: London

Description

As a Receptionist at Foster + Partners, you will be the welcoming face and voice of the Practice, creating exceptional first impressions for guests, clients and colleagues alike. Working in a fast-paced and creative environment, you'll play a key role in delivering a professional reception and telephone service while ensuring every interaction reflects the high standards and culture of Foster + Partners.

This role is ideal if you want to:

• Be at the heart of a globally recognised design practice, meeting a wide range of visitors and stakeholders.
• Deliver outstanding customer service and create memorable visitor experiences.
• Work in a dynamic environment where no two days are the same.
• Build strong relationships across teams while supporting a collaborative workplace.
• Take ownership, use your initiative and make a valued contribution every day.

What you will bring to the team:

• A professional, friendly and customer-focused approach.
• Strong communication skills, both in person and over the phone.
• Excellent organisational skills and attention to detail.
• The ability to remain calm, resilient and effective under pressure and conflicting deadlines.
• Build positive relationships with colleagues, clients and visitors at all levels.
• Good knowledge of Microsoft Outlook and Word.
• Fluent in English is essential. Fluency in other languages is desirable.

What we offer:

We offer a benefits package designed to help you thrive professionally and personally. This includes: private medical insurance for you and your family; life assurance; personal travel insurance; access to a range of wellbeing support, comprising virtual GP services, mental health support and lifestyle coaching; as well as discount programmes for various retailers. On our London campus, we have subsidised catering facilities and host regular social events, and sports activities, for everyone to enjoy. To support you in building a meaningful career, the practice offers opportunities to develop both your technical and non-technical skills through continuous learning, professional development support, and knowledge sharing and insights from experienced colleagues.

If our designs spark your curiosity and you would like to contribute to solving complex challenges with local and global impact, we invite you to join our team. You’ll be challenged and inspired, collaborating on extraordinary projects in an environment designed to cultivate excellence.

Details on how we process and retain applicant data are set out in our PreHire Privacy Notice.