Receptionist

Fundamental Hospitality; Greater London; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Staff meals

Dining discounts

Tips + tronc surplus

Job summary

Fundamental Hospitality in London is seeking a confident, guest‑focused Receptionist to join our luxury team. You will manage reservations, coordinate guest flow, and ensure every interaction reflects the brand’s elegance and high standards across Gaia, La Maison Ani, and Shanghai Me.

The ideal candidate will have prior receptionist experience in premium venues, exceptional communication, strong organisation, and a professional, welcoming presence.

Qualifications

• Experience as a receptionist in luxury venues is required.
• Excellent verbal and written communication in English.
• Professional presentation and a guest-focused attitude.

Responsibilities

• Manage reservations and guest flow at the front of house.
• Greet guests and coordinate with management and restaurant teams.
• Maintain high standards of service and brand presentation.

Skills

Receptionist experience

Guest engagement

Communication

Organisational skills

Job description

**Receptionist | Fundamental Hospitality | London**. **Join One of London’s Leading Luxury Hospitality Groups**. Fundamental Hospitality is looking for a confident and guest-focused Receptionist to join our growing London team. Home to internationally renowned dining concepts including Gaia, La Maison Ani, and Shanghai Me, Fundamental Hospitality is recognised for delivering exceptional dining experiences, elevated service, and world-class hospitality. This is an exciting opportunity for a hospitality professional who thrives in luxury environments and is passionate about creating memorable first impressions.

The Role

Working closely with management and front of house teams, you will play a key role in managing reservations, coordinating guest flow, and ensuring every interaction reflects the elegance and high standards of the Fundamental Hospitality brand.

What We Offer

• Salary from £15.45 to £16.50 per hour + tips + tronc surplus
• Career progression opportunities within a globally expanding hospitality group.
• The opportunity to work across internationally recognised luxury brands.
• Staff meals and employee dining discounts.

What We’re Looking For

• Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality venues.
• Exceptional communication and guest engagement skills.
• Strong organisational skills and attention to detail.
• Professional presentation and confident, welcoming personality.
• Ability to remain calm and efficient in a fast-paced environment.
• Passion for luxury hospitality and delivering outstanding guest experiences.
• Fluent English: additional languages are an advantage.

Experience: Required
Employment: Full-time
Salary: £15.45 – £16.5 hourly
Benefits: + tips + tronc surplus

About Fundamental Hospitality: Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts.