Head Waiter / Waitress

Fundamental Hospitality; Greater London; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Career progression

Training and development opportunities

Staff meals

Dining discounts

Job summary

Fundamental Hospitality Group in London is seeking a Head Waiter/Waitress to lead floor service in a fast-paced luxury setting. You will motivate the front of house team and uphold the highest standards of hospitality to create memorable guest experiences.

In this role you will manage service flow, coordinate team actions, and stay calm under pressure while delivering exceptional guest engagement. The position offers career progression, staff meals, dining discounts, and comprehensive training

Qualifications

• Previous experience as a Head Waiter/Waitress professional within luxury hospitality or fine dining
• Exceptional guest engagement and communication skills
• Strong understanding of service flow, team coordination, and table management
• Professional, charismatic, and passionate about hospitality
• Ability to remain calm, organised, and service-focused under pressure
• A proactive mindset and commitment to delivering excellence

Responsibilities

• Lead service on the floor and manage guest needs
• Support and motivate the front of house team
• Ensure the highest standards of hospitality are consistently maintained

Job description

Head Waiter/Waitress | Fundamental Hospitality | London

The Role

As a Head Waiter/Waitress, you will play a key role in delivering seamless and memorable guest experiences. You will lead service on the floor, support and motivate the front of house team and ensure the highest standards of hospitality are consistently maintained.

Working within a fast-paced luxury environment, you will bring confidence, professionalism, and exceptional attention to detail while creating an atmosphere that keeps guests returning.

What We Offer

• Salary from: £17.50 to £19.40 per annum + tips
• Career progression within a globally expanding luxury hospitality group
• Training and development opportunities across internationally recognised brands
• Staff meals and generous dining discounts

What We’re Looking For

• Previous experience as a Head Waiter/Waitress professional within luxury hospitality or fine dining
• Exceptional guest engagement and communication skills
• Strong understanding of service flow, team coordination, and table management
• Professional, charismatic, and passionate about hospitality
• Ability to remain calm, organised, and service-focused under pressure
• A proactive mindset and commitment to delivering excellence