Receptionist

Manchester Arndale; East Cowes; A distancia; GBP 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts via Hapi app

Wagestream pay access

OCS Academy digital learning

Descripción de la vacante

OCS UK & Ireland is seeking a friendly receptionist to join our facilities management team in the UK. You will be the first point of contact for visitors and callers, delivering a professional and welcoming service while supporting office operations.

Reporting to the Facilities Manager, you will greet guests, answer calls, sort mail, schedule meetings, manage calendars and provide general administrative support. A positive, punctual, and can-do attitude is essential.

Formación

• Right to work in the UK.
• Professional demeanour and appearance.
• Strong communication skills, both verbal and written.
• Ability to multitask and stay organised in a fast-paced environment.
• Proficiency with office equipment like phone systems and copiers.
• Friendly and welcoming attitude.
• Reliable and punctual with a strong work ethic.

Responsabilidades

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly.
• Answer and transfer phone calls efficiently, taking messages when necessary.
• Handle incoming and outgoing mail and packages, sorting and distributing them.
• Schedule appointments and maintain calendars, coordinating meeting rooms.
• Provide general administrative support to the team, including filing and data entry.
• Maintain a tidy reception area reflecting the professional image of the company.
• Assist with data entry and record keeping, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages promptly.

Conocimientos

Communication skills

Demeanor & appearance

Multitasking

Organisation

Reliability & punctuality

Customer service

Herramientas

Phone systems

Copiers

Descripción del empleo

About The Role:

Working Pattern

Various shift covered either 06:00-12:00 , 12:00-18:00

As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office.

As part of your role, your key responsibilities will include, but are not limited to:

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
• Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
• Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
• Provide general administrative support to the team, including filing, data entry, and managing office supplies.
• Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
• Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages and information promptly.

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Professional demeanour and appearance
• Strong communication skills, both verbal and written
• Ability to multitask and stay organised in a fast-paced environment
• Proficiency in using office equipment like phone systems and copiers
• Friendly and welcoming attitude
• Reliable and punctual, with a strong work ethic

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.