Receptionist

OPTICAL EXPRESS; Cheltenham; On-site; GBP 26,000; Full time

Job summary

A leading eye care provider is seeking a Receptionist for their Cheltenham & Worcester practices. This role involves multitasking in a busy environment, delivering high-quality service to patients, and supporting the management team. Ideal candidates will possess strong communication and organizational skills, and be eager to grow within the company.

Benefits

Free or discounted optical products and procedures

Career progression opportunities

Modern working environment

Qualifications

• Confident and professional with a passion for customer service.
• Ability to multitask in a busy environment.

Responsibilities

• Cover the reception area and prioritize incoming calls.
• Provide administrative support to the Manager.
• Perform general reception duties as needed.

Skills

Customer Service

Organizational Skills

Communication Skills

Job description

Job Title - Receptionist

Location - Cheltenham & Worcester

Hours - 40 hours per week (must be happy to work weekends)

Salary - £26,000 per annum

About Optical Express

Optical Express is the UK's only complete eye care provider and Europe's leading private provider of laser eye surgery, intraocular lens, and cataract surgery. Each week, our surgeons undertake more laser eye surgeries and intraocular lens procedures than any other provider.

For 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, supported by an esteemed International Medical Advisory Board, we are a thought leader in the global optometry and refractive surgery industry.

We invest in state-of-the-art technology, employ experienced surgeons and optometrists, analyze clinical outcomes, and collaborate with industry pioneers like Johnson & Johnson Vision and Zeiss to ensure the best results for our patients.

Role Overview

If you're looking to work for a market leader, we are seeking a Receptionist to join our prestigious practices in Cheltenham & Worcester. You will be part of a team providing high-level service to patients and staff, requiring the ability to multitask in a busy retail environment. This role is crucial to the patient journey, demanding high personal standards to deliver quality care and a world-class customer experience.

Key Responsibilities

1. Cover the reception area, prioritizing incoming calls
2. Take clear and concise messages
3. Communicate messages promptly and accurately
4. Provide administrative support to the Manager
5. Maintain stationery stocks and oversee supply orders
6. Perform general reception duties as needed

Candidate Profile

We seek confident, professional applicants with a passion for delivering exceptional customer service, strong organizational and communication skills, and the ability to work well with others. You should be articulate, presentable, motivated, and eager to learn and grow within Optical Express, demonstrating confidentiality, integrity, and discretion at all times.

What’s In It For You?

• Competitive salary
• Free or discounted optical products and procedures
• Career progression opportunities
• Modern working environment with advanced technology support

Please apply now by uploading your CV. This is a fantastic opportunity to join a global organization where you can develop professionally in a supportive environment.

Optical Express is an equal opportunities employer.