Front Of House Receptionist

Dovetail Recruitment Ltd; Hawley; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

4% matched pension

Medicash health plan

Life assurance

Lunch allowance

Uniform provided after probation

Team socials

Career development

Professional work environment

Job summary

Dovetail Recruitment are partnering with a professional business in Camberley to recruit a Front of House Receptionist. You will be the first point of contact for clients, visitors and suppliers, providing a welcoming and professional reception and supporting the wider office with administration.

We are seeking someone with experience in reception or front-of-house roles, excellent customer service skills, and a proactive approach.

Qualifications

• At least 6 months' experience in reception/front of house or related roles.
• Experience in customer-facing environments is preferred.
• Strong communication and organisational skills required.

Responsibilities

• Be the first point of contact for clients, visitors and suppliers with a welcoming, professional reception.
• Manage the reception area and ensure a positive customer experience.
• Support the wider office with administration, facilities and day-to-day tasks.

Skills

Reception experience

Customer service

Communication

Interpersonal skills

Driving licence

Office administration

Job description

Front of House Receptionist

£24,785 + Excellent Benefits | Monday to Friday | Camberley

Dovetail Recruitment are delighted to be working with a professional business in Camberley who are looking for a friendly, professional and organised Front of House Receptionist to join their team.

This is an excellent opportunity for someone with experience in reception, front of house, customer service, client services, retail, hospitality, office administration or office support who is looking to develop their career within a professional business environment.

You don't need extensive office experience for this role. If you're confident dealing with customers and clients, enjoy providing excellent customer service and are looking for a Monday-to-Friday Receptionist or Front of House role, this could be an ideal opportunity.

You'll be the first point of contact for clients, visitors and suppliers, providing a welcoming and professional reception and front-of-house service. You'll also support the wider office with administration, facilities, office coordination and day-to-day operational tasks, giving you the opportunity to broaden your skillset and develop your career.

Key Responsibilities

• Act as the first point of contact for clients, visitors and suppliers, providing a professional and welcoming reception service.
• Manage the reception area and ensure visitors receive a positive customer experience.
• Build and maintain strong client relationships and deliver excellent customer service at all times.
• Support the smooth running of the office, including meeting room bookings, office moves and general administration.
• Receive and distribute client post and parcels.
• Assist with scanning, copying, document handling and general office administration.
• Monitor cleanliness and standards across reception, communal areas and office facilities and monitor office supplies and arrange restocking when required.
• Complete regular health and safety checks, including weekly fire alarm testing.
• Ensure services are recharged correctly and relevant procedures and processes are followed.
• Help maintain a professional, organised and welcoming office and reception environment.

About You

We're looking for a friendly, professional and reliable individual who enjoys working with people and takes pride in delivering excellent customer service.

You will ideally have at least 6 months' experience in one or more of the following:

Reception / Receptionist, Front of House, Customer Service / Customer Services, Client Services, Retail, Hospitality, Office Administration / Administrator, Office Support, Facilities / Facilities Support

You will also have:

• Excellent communication and interpersonal skills.
• A reliable and proactive approach to your work.
• Confidence dealing with clients, customers, visitors and colleagues.
• A full driving licence, due to the location.

Previous office experience is not essential. This role would suit someone currently working in retail, hospitality or customer service who is looking to move into a Receptionist, Front of House, Office Administrator or Office Support position within a professional office environment.

Salary & Benefits

• £24,785 annual salary
• 25 days' holiday + bank holidays
• 4% matched company pension
• Medicash health plan
• Life assurance
• £5 weekly lunch allowance
• Full uniform provided after probation, refreshed every 6 months
• Regular team socials, including summer and Christmas events
• Professional and collaborative working environment
• Opportunities for career development and progression

Working Hours

Monday to Friday, 8.30am-5.00pm

Location: Camberley

If you have experience in Reception, Front of House, Customer Service, Client Services, Retail, Hospitality, Office Administration, Office Support or Facilities and are looking for a professional Monday-to-Friday opportunity with excellent benefits and career development,

Dovetail Recruitment are managing this vacancy and will be in touch with suitable candidates to discuss the opportunity further