Receptionist

Wiltshire Council; Bradford-on-Avon; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

LGPS Pension

Term-time pattern

Friendly team

Training & development

Job summary

Christ Church Primary in Bradford-on-Avon, United Kingdom is seeking a warm, organized School Receptionist to join our office team. You will welcome parents, visitors and pupils, answer calls, manage messages and help keep the day running safely and smoothly.

The role offers term-time working pattern, annual leave, and a supportive team. A friendly, flexible, and proactive approach is valued, along with basic IT skills and readiness to undertake training including first aid.

Qualifications

• Polite, professional, empathetic telephone/face-to-face manner.
• Ability to prioritise workload in a lively school environment with interruptions.
• Confidence using Microsoft Office and general office equipment.
• Strong problem-solving and caller-direction skills.
• Current First Aid certificate or willingness to train on appointment.

Responsibilities

• Greeting all visitors, issuing security passes, directing them to destinations.
• Answering phone calls, taking messages, routing enquiries with tact.
• Assisting with pupil enquiries, administering first aid (training provided), managing lost property.
• Assisting with lunchtime supervision to support pupil wellbeing and maintain comms with staff.
• Handling post/deliveries, booking meeting rooms, and providing general admin support.

Skills

Telephone & face-to-face manner

Multi-tasking in busy environment

Microsoft Office

Problem-solving

First Aid certificate

Job description

Salary: £21,804 actual pro-rata annual salary (Equivalent Full-Time Equivalent salary: £25,945 per annum)

Hours of work: 37

Contract: Permanent

A bit about us

Christ Church Primary is a vibrant, welcoming 2-form entry primary school dedicated to providing a safe, happy, and stimulating environment for our pupils. We take immense pride in our school grounds and are looking for a dedicated, proactive, and practical Caretaker to join our close-knit team. You are a flexible, committed, and hardworking individual who has a good sense of humour, is able to work as part of a team, will support the ethos of the school and who will love and care for our school as much as we do.

All about the role

Are you a warm, organized, and approachable professional who thrives at the heart of a busy community? At Christ Church Primary, our reception is the welcoming face and voice of our school. We are looking for a reliable and enthusiastic School Receptionist to join our dedicated office team. As the first point of contact for parents, visitors, and pupils, you will play a vital role in keeping our school day running smoothly, safely, and happily.

What You’ll Be Doing

• Greeting all visitors, issuing security passes, and directing them seamlessly to their destinations.
• Answering incoming phone calls warmly and efficiently, taking clear messages, and routing enquiries with tact and diplomacy.
• Being a friendly and reassuring face for pupil enquiries, administering first aid (training provided), and managing lost property.
• Assisting with occasional lunchtime supervision to support pupil wellbeing, and maintaining walkie-talkie communication with lunchtime staff.
• Handling incoming/outgoing post and deliveries, booking meeting rooms, and providing general administrative and word-processing support.

Who We Are Looking For

• A polite, professional, and empathetic telephone and face-to-face manner, with the tact to handle sensitive situations calmly.
• The ability to prioritize your workload in a lively, moderately noisy school environment with regular interruptions.
• Confidence using Microsoft Office/Word and general office equipment, with good attention to detail.
• Problem-solving skills to direct callers appropriately, alongside a supportive "can-do" attitude toward helping pupils and staff.
• A current First Aid certificate (or willingness to undertake training upon appointment).

What We Offer & Staff Benefits

• Generous Pension Scheme: Membership in the Local Government Pension Scheme (LGPS), featuring substantial employer contributions.
• Work-Life Balance: Term-time-only working pattern (38 weeks worked + 5.7 weeks paid holiday allowance), leaving your school holidays completely free.
• Friendly Team: A supportive, welcoming staff environment where your work makes a visible impact on our pupils every day.
• Training & Development: Complete training on school systems, first aid, and safeguarding compliance.

Closing date (and time): Monday 30th November at 9am

Interview date: Tuesday 08th December 2026

Commencement date: ASAP

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All applicants will be subject to a Disclosure and Barring Service check before appointment is confirmed.

This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants must disclose all spent and unspent convictions, cautions, reprimands and warnings that are not 'protected' under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 & 2020). An enhanced DBS check will be required for the successful applicant.