Receptionist

Whitbreadrestaurants; Birmingham; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading hospitality business as a Receptionist in Birmingham City Centre, delivering exceptional customer service. Enjoy a supportive environment, guaranteed hours, and generous company benefits including discounts and training opportunities. This permanent role offers a chance to advance your career in a dynamic team.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension scheme

Complimentary breakfast for 2

Qualifications

• Entry level position requiring excellent customer service skills.
• Friendly and approachable personality.

Responsibilities

• Welcome guests and check them in.
• Ensure rooms meet quality standards with housekeeping.
• Provide assistance with guest inquiries.

Skills

Customer service

Communication

Teamwork

Job description

1 week ago Be among the first 25 applicants

Receptionist – Birmingham City Centre (Exchange Square) Premier Inn Hotel. Come and be a Receptionist at Premier Inn in Birmingham City Centre (Exchange Square) Premier Inn. As the friendly...

Receptionist – Birmingham City Centre (Exchange Square) Premier Inn Hotel.

Come and be a Receptionist at Premier Inn in Birmingham City Centre (Exchange Square) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £12.56 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

10 hours a week – guaranteed hours to plan your week around

LOCATION:

Birmingham Exchange Buildings, Stephenson Place, Birmingham B2 4NH

Why you’ll love it here:

Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.

Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

Pension and saving schemes: Company pension and save as you earn scheme

Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more

Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Birmingham City Centre (Exchange Square) Premier Inn Hotel. as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 73849-4492

Advertised: 04 Jun 2025

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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