Receptionist

TN United Kingdom; Bala; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated individual for a hospitality role focused on reservations and customer service. This position involves managing bookings for rooms and events, ensuring accurate processing of information, and performing check-in and check-out procedures. With a commitment to providing excellent service, you will communicate effectively with various departments and handle cash transactions. Full training will be provided, making this a fantastic opportunity for those looking to grow in the hospitality sector. Join a dynamic team and enjoy additional benefits such as gratuities and employee discounts.

Benefits

Gratuities

Meals on duty

Onsite parking

Generous employee discounts

Qualifications

• Experience in hospitality preferred; full training provided.

Responsibilities

• Taking reservations for rooms and events via calls/emails.
• Processing reservation information and handling payments.

Skills

Customer Service

Communication

Cash Handling

Job description

Job Description

The role involves:

1. Taking reservations for bedrooms, restaurants, and private events, both online and via direct calls/emails.
2. Processing reservation information accurately.
3. Communicating effectively with other departments.
4. Carrying out check-in and check-out procedures.
5. Handling cash and card payments during shifts.
6. Performing associated reception duties as required.

Qualifications

Experience in hospitality within a similar environment is preferable; however, full training will be provided.

Additional Benefits

• Gratuities
• Meals on duty
• Onsite parking
• Generous employee discounts