Reception Team Member

Whitbread; Manchester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits card

Discounts

Breakfast on us

Pension and saving schemes

Job summary

Whitbread's Premier Inn in Manchester Swinton is hiring a Reception Team Member. Join the friendly front desk and help guests feel at home with a warm welcome, smooth check-in, and coordination with housekeeping to prepare rooms.

This is a permanent, part-time role with 24 hours per week, mainly evening shifts (3pm-11pm). Pay is up to £13.06 per hour, with benefits and opportunities for career progression within Whitbread.

Qualifications

• Experience in customer-facing roles within hospitality.
• Strong communication and friendly demeanor.
• Available to work evenings and weekends.

Responsibilities

• Welcome guests at reception and check them in/out.
• Coordinate with housekeeping to ensure rooms are ready.
• Support guests with information and requests.

Skills

Customer service

Hospitality

Teamwork

Job description

We're currently recruiting in our Manchester Swinton Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.

Reception Team Member – Manchester Swinton Premier Hotel

Come and be a Reception Team Member at Premier Inn in Manchester Swinton. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

24 hours per week across 3 shifts, mainly evening shifts (3pm-11pm)

LOCATION:

Premier Inn Manchester Swinton
219 Bolton Road
Pendlebury
Swinton
M27 8TG

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Manchester (Swinton) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 201299-4492

Advertised: 11 Aug 2026