Reception - Team Member

Whitbread; Truro; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Whitbread Benefits card

Breakfast on us for two

Pension and saving schemes

Discounts on various services

Job summary

Whitbread is seeking a friendly Receptionist for Premier Inn in Truro. You’ll greet guests, check them in and coordinate with housekeeping to prepare rooms for arrival.

This permanent, part-time role offers 24 hours per week at the Old Carnon Hill, Truro location. A welcoming, customer-focused approach helps ensure guests rest easy from their first moment with us.

Qualifications

• Friendly, welcoming demeanor and strong customer service skills.
• Ability to work as part of a team and coordinate with housekeeping.
• Professional communication and a positive attitude.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Provide helpful information and support to guests throughout their stay.
• Collaborate with housekeeping to ensure room readiness.

Skills

Customer service

Hospitality

Job description

We're currently recruiting in our Truro Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.

Receptionist – Truro Premier Inn

Come and be a Receptionist at Premier Inn in Truro. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

24 hours per week

LOCATION:

Old Carnon Hill, Carnon Downs, Truro, Cornwall, TR3 6JT

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Truro as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 205879-4492

Advertised: 26 Aug 2026