Reception - Team Member

Whitbread; Whitehaven; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits card

Company pension

Save as you earn

Discounts

Breakfast for two

Job summary

Whitbread is hiring a Receptionist for the Whitehaven Premier Inn. The role focuses on delivering excellent customer service, welcoming guests, and helping ensure rooms are prepared with the housekeeping team. You will be part of the UK’s leading hospitality group, Whitbread.

Position is permanent with a 24-hour weekly schedule, paying up to £13.06 per hour. Full details and benefits accompany joining the team at Whitehaven.

Responsibilities

• Welcome guests with a friendly manner and assist with check-in/out.
• Collaborate with housekeeping to ensure rooms are ready for guests.
• Promote Whitbread benefits and services to guests where appropriate.

Job description

We're currently recruiting in our Whitehaven Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.

Receptionist – Whitehaven Premier Inn

Come and be a Receptionist at Premier Inn in Whitehaven. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE

Up to £13.06 per hour

CONTRACT TYPE

Permanent - we don't do zero hours contracts!

HOURS

24 hours per week

LOCATION

Howgate, Whitehaven, Cumbria, CA28 6PL

Why you’ll love it here

• Training and support:We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Whitehaven as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 204287-4492

Advertised: 20 Aug 2026