Reception - Team Member

Premier Inn Limited; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading hospitality firm as a Receptionist at Gatwick Airport's Premier Inn, where your friendly demeanor and exceptional customer service skills will create memorable experiences for guests. Enjoy guaranteed hours, comprehensive training, and opportunities for career growth in a supportive environment. This role offers a unique chance to be a part of a diverse team committed to inclusivity, where your contributions will be valued. Enjoy great perks including discounts on stays and meals, making your work-life balance even better.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension

Save As You Earn scheme

Discounts on shops and utility bills

Complimentary breakfast for 2

Qualifications

• Friendly personality with a passion for customer service.
• Ability to coordinate with housekeeping for room preparations.

Responsibilities

• Welcome guests with a warm smile and assist them during check-in.
• Coordinate with the housekeeping team to ensure room readiness.

Skills

Customer Service

Communication Skills

Team Coordination

Job description

We're currently hiring at our London Gatwick Airport (North Terminal) Premier Inn

Working 37.5 hours per week, paying up to £13.06 per hour.

Position: Receptionist

Come and be a Receptionist at Premier Inn in Gatwick Airport (North Terminal). As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment you check them in – whether with a warm smile or by coordinating with the housekeeping team to prepare rooms.

Details:

• Pay Rate: Up to £13.06 per hour
• Contract Type: [Specify if available]
• Hours: 37.5 hours a week – guaranteed hours to plan your week around
• Location: North Terminal, Northway, Horley, Gatwick RH6 0GQ

Why you’ll love it here:

• Training and support: We provide a warm welcome and simple administration system to make your job easier from the start, plus opportunities for career progression within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and Save As You Earn scheme.
• Discounts: Money off shops, utility bills, travel, cinema trips, supermarkets, and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do:

Join our team at London Gatwick Airport (North Terminal) Premier Inn as a Receptionist, and utilize your passion for customer service. Be part of the UK’s leading hospitality business, Whitbread.

We believe everyone is unique, with no barriers to entry or limits to ambition. We are committed to diversity and inclusivity, welcoming applications from all backgrounds and situations.

Under-represented groups such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply. We support workplace adjustments, part-time, and flexible working arrangements where possible.

Job ref: 67055-4492
Advertised: 07 May 2025