Reception Team

Butlin's; Bognor Regis; On-site; GBP 18,000 - 23,000; Full time

Job summary

Butlin's in Bognor Regis is seeking a Reception Team member to support the guest experience across the resort. You will welcome guests, guide them through check-in, issue keys and wristbands, and explain facilities and schedules to ensure a smooth arrival.

Working closely with all resort teams, you will help deliver a brilliant guest experience and maintain high service standards. The role requires excellent customer service, reliability, punctuality and strong communication skills.

Qualifications

• Excellent customer service skills.
• Reliable, punctual and self-motivated.
• Team player with good communication skills.

Responsibilities

• Welcome guests warmly on arrival.
• Complete check in procedures efficiently.
• Issue keys and wristbands.
• Explain facilities and schedules.
• Work collaboratively with all resort teams to provide a brilliant guest experience.

Skills

Customer service

Reliability

Punctuality

Teamwork

Communication

Job description

Reception Team

Department: Accommodation & Guest Services

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

We are looking for reception team to join us to support our guest experience on resort.

General Duties & Key Accountabilities

Guest Arrival Experience

• Welcome guests warmly on arrival
• Complete check in procedures efficiently
• Issue keys and wristbands
• Explain facilities and schedules

Teamwork & Support

• Work collaboratively with all resort teams to provide a brilliant guest experience

Experience & Qualification Requirements

• Excellent customer service skills
• Reliable, punctual and self-motivated.
• Team player with good communication skills.