Reception Supervisor

Neil Ellis Consulting Limited; Eastbourne; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hotel is seeking a Reception Supervisor to oversee the front of house operations in Eastbourne. This full-time role requires someone with hotel experience, strong communication skills, and the ability to lead a team. Flexibility is key, as the position entails working weekends and holidays. Live-in accommodation may be available.

Benefits

Live-in accommodation available

Share of service charge

Qualifications

• Experience in hotel front office operations required.
• Excellent communicator and motivator for team development.
• Well-organized with proven problem-solving skills.

Responsibilities

• Assist with day-to-day running of reception and night teams.
• Deliver exceptional service and exceed guest expectations.
• Main point of contact for all guests.

Skills

Communication

Problem Solving

Organization

Leadership

Tools

Opera PMS

Job description

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Reception Supervisor, required to join a friendly front of house team, to work for our client, a hotel, located in the Eastbourne area. This role is offered a 40-hour week, you will be working over 5 days out of 7 days to include week-ends and bank holidays on a rota.

Live in is available if required.

An example of the duties for the role of Reception Supervisor:

• This is a full time role, working five days over seven, including weekends, bank holidays and evenings, so flexibility is required.
• Reporting to the Front of House Manager, and Reception Manager you will assist with the day to day running of the Reception and Night teams.
• The role will require you to deliver exceptional service and create lasting impressions.
• As the main point of contact for all guests you will need to be warm and motivated with an desire to exceed their expectations.
• This fantastic opportunity would be perfect for an experienced Reception Supervisor or Hotel Receptionist seeking to progress their career.
  
  

Requirements for the role of Reception Supervisor:

• A background working in hotel front office operations.
• An excellent communicator and motivator to be able to assist to train and develop the current dedicated team and lead by example at all times.
• Well organised with proven problem solving skills, have the confidence to deal with guest issues and display attention to detail.
• Knowledge of Opera PMS or similar hotel front office system.
  
  

Salary for the role of Reception Supervisor, is given as £competitive. A share of the service charge is paid on top of this basic salary. 40-hour week. Live in is available if required, and this would be deducted from your salary.

Please send an up to date copy of your Curriculum Vitae.

N.E. Recruitment is acting as an Employment Agency in relation to this vacancy

We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.

Candidates must be eligible to live and work in the UK

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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