Reception & Office Admin Specialist — Fast-Growing Top Firm

UNKNOWN; Boston; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Group life assurance (4x salary)

Private medical cover after 5 years’/s

Cycle to Work scheme

Employee Assistance Programme

Employee benefits platform with discs,

Social events and team activities

Free onsite parking

Ongoing training and development

Job summary

TC Group, a Top 20 UK accountancy firm, is seeking a proactive Business Support Administrator for the Boston office. You will be the first point of contact for clients and visitors, maintain CRM records, and support fee earners to ensure smooth office operations.

Ideal candidates have GCSE Maths/English, strong IT skills (Word/Excel), and a professional, discreet, client-focused approach. Hybrid options are available within a collaborative team.

Qualifications

• GCSE Maths and English (or equivalent).
• Strong IT skills, including Word and Excel.
• Experience using CRM software is advantageous.
• Excellent telephone manner and strong customer service skills.
• Good verbal and written communication in English.
• Smart, professional appearance and discretion.

Responsibilities

• Provide reception support and act as first point of contact for clients and visitors.
• Maintain accurate client records and manage CRM systems.
• Assist with new and existing client administration and ensure records are up to date.
• Provide general administrative support to colleagues and fee-earning staff.
• Manage and maintain office supplies and refreshments.
• Manage and update internal workflow records for efficient operations.
• Chase outstanding debts and follow up on overdue payments.

Skills

Telephone manner

Customer service

Communication skills

Proactive approach

Education

GCSE Maths & English

Tools

Microsoft Word

Excel

CRM software

Job description

TC Group, a Top 20 UK accountancy firm, is seeking a proactive Business Support Administrator for the Boston office. You will be the first point of contact for clients and visitors, maintain CRM records, and support fee earners to ensure smooth office operations.

Ideal candidates have GCSE Maths/English, strong IT skills (Word/Excel), and a professional, discreet, client-focused approach. Hybrid options are available within a collaborative team.