Business Support Administrator

TC Group; Boston; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Group life assurance (4x salary)

Private medical cover after 5 years’

Cycle to Work scheme

Employee Assistance Programme

Employee benefits platform

Social events and team activities

Free onsite parking

Job summary

TC Group, a Top 20 UK accountancy firm, is seeking a proactive Business Support Administrator for the Boston team. You will be the first point of contact for clients and visitors, manage CRM records, and support fee-earning staff with day-to-day admin to ensure smooth operations.

The role is office-based with 37.5 hours per week, offering hybrid working options and a range of benefits. A proactive attitude, strong communication, and confidentiality are essential for success in this busy, growing

Qualifications

• GCSE Maths and English (or equivalent).
• Strong IT skills with Word and Excel.
• Experience using CRM software.

Responsibilities

• Providing reception support and acting as a professional first point of contact for clients and visitors.
• Maintaining accurate client records, including updating and managing CRM systems.
• Assisting with new and existing client administration, ensuring records are kept up to date.
• Providing general administrative support to colleagues and fee-earning staff across the business.
• Managing and maintaining office supplies, including stationery and refreshments.
• Managing and updating internal workflow records to support efficient business operations.
• Chasing outstanding debts and following up on overdue payments in a professional manner.

Education

GCSE Maths and English (or equivalent)

Tools

CRM software

Job description

Salary: Competitive, depending on experience
Hours: 37.5 hours per week, Monday to Friday
Working Pattern: Office based
Holiday: 23 days annual leave (excluding bank holidays), increasing with service up to an additional 5 days

Join a Top 20 Accountancy Firm That's Growing Fast

At TC Group, we're more than accountants. We're trusted business advisors helping ambitious entrepreneurs, SMEs and larger organisations achieve their goals.

As one of the UK's fastest-growing Top 20 accountancy firms, we're proud of our people-first culture, our collaborative approach and our commitment to helping both our clients and our colleagues succeed.

We're looking for a talented Business Support Administrator to join our Boston team. If you're looking for a role where your ideas are valued, your development is supported and your contribution genuinely makes a difference, we'd love to hear from you.

The Opportunity

As our Business Support Administrator, you'll play a key role in supporting the day-to-day operations of our Boston office. Acting as one of the first points of contact for clients and visitors, you'll provide a wide range of administrative and reception support, helping to ensure the office runs efficiently and colleagues have the support they need to deliver an excellent service. This is a fantastic opportunity for a proactive and organised individual to join a friendly and supportive team within a growing and ambitious firm.

What You'll Be Doing

As our Business Support Administrator, you'll be responsible for:

• Providing reception support and acting as a professional first point of contact for clients and visitors.
• Maintaining accurate client records, including updating and managing CRM systems.
• Assisting with new and existing client administration, ensuring records are kept up to date.
• Providing general administrative support to colleagues and fee-earning staff across the business.
• Managing and maintaining office supplies, including stationery and refreshments.
• Managing and updating internal workflow records to support efficient business operations.
• Chasing outstanding debts and following up on overdue payments in a professional manner.

What We're Looking For

We're keen to hear from candidates who can demonstrate:

• Previous experience in an administration or business support role would be advantageous, although we are open to candidates with the right attitude and potential to develop.
• GCSE Maths and English (or equivalent).
• Strong IT skills, including Microsoft Word and Excel.
• Experience using CRM software is advantageous.
• An excellent telephone manner and strong customer service skills.
• Good verbal and written communication skills in English.
• A smart and professional appearance.
• An understanding of confidentiality and the importance of discretion.
• The ability to work effectively both independently and as part of a team.
• A proactive and solutions-focused approach.

Most importantly, we're looking for someone who shares our values, enjoys working collaboratively and is passionate about delivering great results.

Why Join TC Group?

We understand that choosing your next career move is about more than just a job title.

At TC Group you'll find:

• A supportive and collaborative culture
• Opportunities for career progression within a fast-growing business
• Ongoing learning, professional development and qualification support
• Flexible and hybrid working options
• A business that values innovation, individuality and fresh ideas
• The chance to work with ambitious clients and talented colleagues across the UK

Depending on your location and role, benefits may include:

• Group life assurance (4x salary)
• Private medical cover after 5 years’ service
• Cycle to Work scheme
• Employee Assistance Programme
• Employee benefits platform with discounts, cashback, GP and prescription services
• Social events and team activities
• Free onsite parking
• Ongoing training and development opportunities

Competitive, depending on experience

Hours

37.5 hours, Monday to Friday

Standard benefits across all offices. Please refer to the advert for the full benefits available.Holiday entitlement Pension scheme Group life assurance Access to our corporate reward scheme Employee Assistance Programme Opportunity to develop your skills and progress within the firm Regular training and development