Reception Manager

RBH; Harrogate; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join RBH as a Food and Beverage Manager at The Crown Hotel, where your leadership will enhance our front office operations. We offer competitive salary, flexible working arrangements, and a rich culture supporting employee well-being and individual growth.

Benefits

Discounted hotel room rates

Extra days holiday for your birthday

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Experience as a Front Office operator required.
• Proven track record in delivering results.
• Great communication skills to empower your team.

Responsibilities

• Oversee the entire Front Office operation and team.
• Ensure high standards of service delivery.
• Manage rotas and control relevant costs.

Skills

Communication

Team development

Job description

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The Crown Hotel , Crown Place, Harrogate, North Yorkshire, HG1 2RZ

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JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey...

A DAY IN THE LIFE OF A FOOD AND BEVERAGE MANAGER AT THE CROWN HOTEL

What you'll be doing...

As Reception Manager you will oversee the entire Front Office operation and team, taking responsibility for ensuring high standards of service are constantly delivered. You will also be expected to manage rota's and control relevant costs. You will report to the Operations Manager.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in this role you will already be an experienced Front Office operator who has a proven track record in delivering results. You will also possess great communication skills which you will use to develop and empower your team.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH

The Crown Hotel Crown Place, Harrogate, North Yorkshire, HG1 2RZ

• Job Ref RBH14591
• Branch The Crown Hotel
• Location Harrogate
• Salary/Benefits Competitive salary from £28,000 per annum
• Contract type Permanent
• Hours Full Time
• Hours per week 40 per week
• Date posted 29/07/2024
• Closing date 11/09/2024

With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. This is an ideal location for business and leisure trips.

The Crown boasts individually styled accommodation across its 115 guestrooms, with breakfast and dinner being served in Churchills Restaurant. Alongside this, there is Five Shillings Brasserie which offers informal dining.

The Crown is also an ideal location for a variety of conferences, functions and seminars, with capacities ranging across its 7 conference rooms.

Our culture at the Crown is based on the belief that if we look after our employees they will look after the customers and one of the ways we demonstrate this is through our health & well- being programme. Keeping our employees informed is another key driver for us and making sure we work as a Team.

Our Employees describe working at The Crown as feeling valued, opportunities to progress, approachable, structured, supported, flexible and always varied.