Reception Manager

Platinum Recruitment Consultancy; Brentwood; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading hotel in Brentwood seeks a Reception Manager to lead their team and ensure exceptional guest experiences. In this pivotal role, you will oversee daily operations, manage reception staff, and contribute to the hotel's welcoming atmosphere. This position offers an opportunity to grow within an international brand, combined with attractive perks like accommodation discounts and shopping benefits.

Benefits

Discounts on accommodation across the portfolio of Hotels

Shopping discounts

Access to counselling sessions and 24/7 support

Cycle to work scheme

Team reward and recognition

Qualifications

• 1-2 years of supervisory experience in hotel reception.
• Background in IHG or Marriott brands is preferable.
• Positive attitude and proficient in managing teams.

Responsibilities

• First point of contact for guests, ensuring a positive experience.
• Manage daily operations and lead a team of eight staff members.
• Train, coach, and motivate the team while managing the budget.

Skills

Customer Service

Team Management

Communication

Problem Solving

Tools

Opera PMS

Job description

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Role: Reception Manager
Location: Brentwood
Salary / Rate of pay: Up to £35,000 p.a.


Platinum Recruitment is working in partnership with a popular hotel in the Brentwood area and we have a fantastic opportunity for a Reception Manager to join their team.



What’s in it for you?

Besides the fantastic opportunity to show your talent and develop as a key member of the team and an International brand? Take a look at some of the perks on offer:

* Discounts on accommodation across the portfolio of Hotels
* Shopping discounts
* Access to counselling sessions, 24/7 advice and support line
* Cycle to work scheme
* Team reward and recognition



Package

Salary £30,000 to £35,000 p.a. depending on experience



Why choose our Client?

Our contemporary hotel client boasts well-equipped rooms, convenient amenities, and modern business facilities plus a Marco Pierre White restaurant that caters to all tastes. This is a fantastic opportunity for someone who is looking to be part of a worldwide brand and develop within their career.



What’s involved?


As a Reception Manager, you will be the first point of contact for guests, ensuring a positive experience from the moment they arrive. Your responsibilities will include managing the daily operations of the reception desk and leading a team of eight staff members, whilst training, coaching, and motivating the team plus managing the budget.

We are preferably seeking candidates with a background in IHG or Marriott brands, proficiency in Opera PMS, and a minimum of 1-2 years of experience in a supervisory role at a hotel reception. If you have a positive, passionate attitude and a "can-do" mindset, we encourage you to apply today. Please note that only applicants with the right to work in the UK will be considered, as we cannot offer sponsorship.

Sound like the role for you? Then we would love to hear from you!

Click Apply Now and one of the team will in touch to discuss this Reception Manager role in the Brentwood area.

Don’t forget to speak to your consultant about our “Recommend a Friend” referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Helen Davies
Job Number: 931404 / INDFOHF&B
Job Role: Reception Manager
Location: Brentwood

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.