Reception Manager

San Carlo Restaurant Group; Alderley Edge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Reception Manager at a renowned restaurant group. This role offers the chance to lead and develop a talented team while ensuring exceptional service standards. Your organizational skills will shine as you manage shifts, oversee stock control, and drive team performance. Enjoy a range of benefits including free meals, staff discounts, and opportunities for professional development. If you are a proactive leader with a passion for hospitality, this is the perfect opportunity to advance your career in a vibrant environment.

Benefits

Free Meals on Duty

50% Staff Discount

Refer a Friend Bonus

Elevate Training Academy

Volunteering Days

Squadra App Discounts

Wagestream Access

Legal and Financial Advice

Colleague of the Month Awards

Global Opportunities

Qualifications

• 2 years experience in a similar role.
• Proven team management experience.
• Excellent communication skills required.

Responsibilities

• Manage and organize shifts as a duty manager.
• Oversee restaurant stock control and budgeting.
• Conduct health checks and ensure policy compliance.

Skills

Team management

Communication skills

Attention to detail

Organizational skills

Self-starter

Job description

Join to apply for the Reception Manager role at San Carlo Restaurant Group

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Join to apply for the Reception Manager role at San Carlo Restaurant Group

San Carlo Alderley Edge are hiring a Reception Manager!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open in Miami.

Colleague Benefits

• Free Meals on Duty - Delicious, healthy meals, all free
• 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend - Bring your friends and earn up to £1,000 per person
• Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App - Offering you discounts and rewards with thousands of companies worldwide
• Wagestream - Access to earned pay at any point of the month
• Legal and Financial Advice - Free legal and financial advice for you and your family
• Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
  
  

Key Responsibilities

• Undertake all waiter/waitress responsibilities where relevant/needed
• Monitor and drive Spend Per Head in your department
• Effectively organise and run shifts as a duty manager
• Ensure that all Restaurant consumables are kept to par and are within budget spend
• Take responsibility for all Restaurant stock control including, wastage, ordering, invoicing, stock levels and maintenance in your department
• Ensure a two-week rota is available for the Restaurant team at all times, working a month in advance for forecast rota
• Regularly hold reviews with each restaurant team member to encourage career development/progression
• Liaise with General Manager for any guidance and to communicate any training
• Ensure that team staff levels are assessed weekly and actively recruit if needed
• Take a lead on all Restaurant recruitment and ensure an excellent candidate experience throughout the process.
• Onboarding of new staff, including full restaurant training and all CPL compliance is completed
• Ensure your department has an up to date Talent Pipeline with training needs and succession plans
• Ensure health checks are conducted once a month with an action plan produced and delegated amongst the team to ensure completion.
• Ensure all Health & Safety policies are met, including all legislative and licencing requirements
  
  

Required Qualifications & Experience

• 2 year’s experience in a similar role
• Team management experience
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgement and minimal direction

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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