Reception Host - Warm, Pro Guest Experience

Point A Hotels; Greater London; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Queensway Reward & Recognition Scheme

Access to Wagestream, for flexible pay

Access to EachPerson, a high-street  -

Friends & Family discounted rates

Team-building initiatives and social

Opportunities for career development

Job summary

Point A Hotels Paddington is seeking a confident Reception Host to deliver warm, efficient service to guests from check-in to check-out. You’ll greet guests, answer queries, and share local tips with energy and a smile, ensuring every stay feels easy and welcoming.

Join a growing hotel brand that values hospitality, teamwork, and personal development. The role requires flexibility to work early mornings, evenings, nights and weekends, with a full-time 40-hour contract in London.

Qualifications

• Experience in hospitality, customer service or guest-facing roles.
• Strong communication and interpersonal skills.
• Willingness to work across early mornings, evenings, nights and weekends.

Responsibilities

• Greet guests and assist with check-in and check-out to ensure smooth arrivals and departures.
• Address guest inquiries, provide information about local area and hotel services.

Skills

Customer service

Communication skills

Hospitality

Flexibility

Job description

Point A Hotels Paddington is seeking a confident Reception Host to deliver warm, efficient service to guests from check-in to check-out. You’ll greet guests, answer queries, and share local tips with energy and a smile, ensuring every stay feels easy and welcoming.

Join a growing hotel brand that values hospitality, teamwork, and personal development. The role requires flexibility to work early mornings, evenings, nights and weekends, with a full-time 40-hour contract in London.