Evening Guest Experience Host

Point A Hotels; Greater London; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Queensway Reward & Recognition Scheme

Access to Wagestream, for flexible pay

Access to EachPerson, a high-street...

Friends & Family discounted rates

Fun, supportive, and inclusive team

Team-building initiatives and social*

Job summary

Point A Hotels is seeking a confident Night Reception Host to join our Paddington team. From greeting guests to resolving queries, you’ll deliver warm service that feels distinctly Point A.

You’ll welcome international travellers, share local tips, and ensure check-in and check-out are smooth and efficient. Ideal candidates bring hospitality or customer service experience, strong communication, and a can-do attitude.

Qualifications

• Previous hospitality or customer service experience preferred.
• Strong communication and interpersonal skills.
• Calm, organised and flexible to work evenings, weekends and nights.

Responsibilities

• Greet guests and handle check-in/check-out smoothly.
• Provide local tips and answer guest queries promptly.
• Deliver warm, memorable service throughout the stay.
• Maintain a welcoming reception area and assist colleagues as needed.

Skills

Hospitality experience

Communication skills

Guest service orientation

Job description

Point A Hotels is seeking a confident Night Reception Host to join our Paddington team. From greeting guests to resolving queries, you’ll deliver warm service that feels distinctly Point A.

You’ll welcome international travellers, share local tips, and ensure check-in and check-out are smooth and efficient. Ideal candidates bring hospitality or customer service experience, strong communication, and a can-do attitude.