Reception Host: Warm, Guest-Focused Front Desk

Point A Hotels; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Queensway Rewards

Wagestream

EachPerson discount

Friends & Family rates

Career development

Team events

Job summary

Point A Hotels is seeking a confident Reception Host for its Liverpool Street property in London. You’ll greet guests, handle check-ins and check-outs, share local tips and provide warm, efficient service to ensure memorable stays.

Join a friendly, inclusive team with opportunities for progression, while enjoying benefits such as flexible pay options and staff discounts across Point A Hotels.

Qualifications

• Experience in hospitality or guest-facing roles.
• Strong communication and welcoming demeanor.
• Flexible availability including mornings, evenings, nights and weekends.

Responsibilities

• Assist guests during check-in and check-out.
• Provide local tips and high-quality service.
• Resolve guest queries quickly to ensure a seamless stay.

Skills

Hospitality experience

Customer service

Communication skills

Flexible scheduling

Job description

Point A Hotels is seeking a confident Reception Host for its Liverpool Street property in London. You’ll greet guests, handle check-ins and check-outs, share local tips and provide warm, efficient service to ensure memorable stays.

Join a friendly, inclusive team with opportunities for progression, while enjoying benefits such as flexible pay options and staff discounts across Point A Hotels.