Reception & Facilities Coordinator

The Good Shepherd Trust; England; Presencial; GBP 19.000 - 23.000; Jornada completa

Descripción de la vacante

The Good Shepherd Trust is seeking a proactive Reception and Administration Assistant to welcome visitors, manage the reception and inbox, and support meeting-room preparation and general office administration. The role emphasizes professionalism, confidentiality and reliable task execution.

You will handle routine enquiries, coordinate with teams, and maintain clean, welcoming communal spaces while supporting daily office operations in a busy environment.

Formación

• Welcoming visitors in a friendly, helpful and professional manner.
• Communicating clearly and accurately, both verbally and in writing.
• Being reliable and punctual.
• Organising routine tasks independently, prioritising competing requests and seeking guidance when needed.
• Using email and standard Microsoft Office applications for routine administration.
• Distinguishing routine enquiries from urgent or unclear matters requiring escalation.
• Handling enquiries and routine tasks accurately with attention to detail.
• Willingness to carry out practical tasks and keep shared spaces clean and welcoming.

Responsabilidades

• Reception and front-of-house service: answer the door, greet visitors and manage access.
• Shared administration inbox: monitor, forward, allocate and respond to routine enquiries.
• Meeting-room preparation: tidy rooms, check between bookings and restock supplies.
• Communal areas: keep kitchens clean, replenish supplies and report faults promptly.
• Supplies and general office administration: manage consumables, printing, post and confidential documents.

Conocimientos

Welcoming visitors

Clear communication

Reliability & punctuality

Task organisation

Escalation awareness

Enquiries handling

Confidentiality

Practical tasks

Herramientas

Microsoft Office

Descripción del empleo

The Good Shepherd Trust is seeking a proactive Reception and Administration Assistant to welcome visitors, manage the reception and inbox, and support meeting-room preparation and general office administration. The role emphasizes professionalism, confidentiality and reliable task execution.

You will handle routine enquiries, coordinate with teams, and maintain clean, welcoming communal spaces while supporting daily office operations in a busy environment.