Reception & Event Support Assistant (Ad-Hoc Basis)

John UKse Group; Ipswich; On-site; GBP 13,776 - 20,664; Part time

Job summary

John UKse Group is seeking a Reception & Event Support Assistant on an ad-hoc basis in Ipswich. The role involves providing reception cover, assisting with event setup, and delivering high service standards to clients and visitors.

The ideal candidate will possess excellent communication skills, a flexible approach to working hours, and a professional demeanor. Previous experience in reception or hospitality is desirable, with an emphasis on adaptability and teamwork.

Qualifications

• Excellent communication and interpersonal skills.
• A flexible approach to working hours and locations.
• Previous experience in reception, hospitality, or event support is desirable.

Responsibilities

• Provide professional and welcoming reception cover.
• Assist with the setup, coordination, and support of off‑site events.
• Handle administrative tasks and enquiries efficiently.

Skills

Excellent communication and interpersonal skills

Flexible approach to working hours and locations

Ability to work independently and as part of a team

Previous experience in reception, hospitality, or event support

Job description

Reception & Event Support Assistant (Ad-Hoc Basis)

Location: Ipswich (Ransomes Europark)

Contract Type: As and When Required

Salary: Competitive hourly rate

Are you a friendly, adaptable individual with a passion for providing excellent customer service? We’re looking for a reliable Reception & Event Support Assistant to support our Front Of House, Vehicle Rental and Marketing Teams on an ad‑hoc basis.

Key Responsibilities

• Provide professional and welcoming reception cover
• Assist with the setup, coordination, and support of off‑site events
• Deliver high standards of service to clients, visitors, and colleagues
• Handle administrative tasks and enquiries efficiently
• Travel to event locations as required (transport may be provided)
• Handle enquiries and manage bookings efficiently, both in person and over the phone
• Process payments, deposits, and refunds accurately and in line with company procedures
• Verify customer identification and insurance eligibility to ensure compliance with rental policies
• Manage the handover and return of vehicles, ensuring a seamless and well‑documented process

What We’re Looking For

• Excellent communication and interpersonal skills
• A flexible approach to working hours and locations
• Previous experience in reception, hospitality, or event support is desirable
• Ability to work independently and as part of a team
• Professional appearance and attitude

John Grose Group welcomes applicants from all backgrounds.

We encourage our diverse colleagues to develop the skills that help them fulfil their potential while fostering an inclusive and equitable work environment.