Reception and Facilities Assistant

NICE; Greater London; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Remote working options

Flexible start/finish times

Blue Light Card

27 days annual leave + bank holidays

Inclusive staff networks

Job summary

NICE – The National Institute for Health and Care Excellence in London is seeking a proactive Reception & Facilities Assistant for our Stratford office on the edge of the Olympic Park. You will join a small facilities team and help run the front desk, meeting room bookings and AV setup.

The role offers development opportunities, generous leave and a pension, with options for remote working some hours and flexible start/finish times. A patient and team‑oriented approach is essential.

Qualifications

• Ability to act on own initiative and work unsupervised.
• Experience in a fast-paced environment with multiple demands.
• Ability to use Office 365, including Word and Excel.
• Ability to coordinate and prioritise work on different projects to meet deadlines which may be conflicting.
• Introducing and maintaining systems and administrative procedures.

Responsibilities

• Provide reception services and ensure a welcoming environment for staff and visitors.
• Assist in setting up the large external meeting room suite, including AV and catering support.
• Coordinate with the facilities team and other health organisations to maintain smooth operations.
• Support general facilities tasks and office administration as required.

Skills

Initiative

Fast-paced work

Time management

Office 365

Word & Excel

Coordination

Tools

AV equipment

Job description

Go back NICE – The National Institute for Health and Care Excellence

Reception and Facilities Assistant

The closing date is 10 November 2026

We have a great opportunity for anyone with an interest in facilities and events.

We are looking for a proactive Reception & Facilities Assistant for our lovely London office on the edge of the Olympic Park, Stratford.

Main duties of the job

The successful candidate will work alongside a small but efficient facilities team and work alongside other health organisations to create a great place for staff to come and work.

They will also support to set our large external meeting room suite which includes meeting room and AV set ups, catering and reception services.

About us

We are passionate and proud of the work we do and the impact we make.NICE offer:

• Secure your future with one of the most rewarding pension schemes in the UK.
• Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
• Save on shopping, dining and more with a Blue Light Card.

Time to recharge

Start with 27 days' annual leave plus bank holidays.

Inclusive staff networks

Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity.

Tailored development

Grow your career with personalised learning and development opportunities.

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the Direct Gov website for further information regarding eligibility.

Please note this vacancy may be closed early if sufficient suitable applications are received so we encourage an early application.

Person Specification

Knowledge and skills

• Ability to act on own initiative and work unsupervised.

Experience

• Working in a fast pace environment with multiple demands

Knowledge and skills

• Ability to use Office 365, including Word and Excel.

Knowledge and skills

• Ability to co-ordinate and prioritise work on different projects to meet deadlines which may be conflicting.

Knowledge

• Introducing and maintaining systems and administrative procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NICE – The National Institute for Health and Care Excellence