Reception & Admin Assistant

NHS; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the NHS as a Reception & Admin Assistant in the Audiology Department at North Manchester General Hospital. This role involves essential administrative tasks to support patient care and improve organizational efficiency. Candidates with strong organizational skills and experience in customer service are encouraged to apply for this dynamic position within a leading healthcare provider.

Qualifications

• Administrative experience required.
• Willingness to undertake relevant training.
• Experience in a healthcare setting is desirable.

Responsibilities

• Provide administrative support within the Audiology Department.
• Handle reception duties and assist with patient inquiries.

Skills

Excellent organization and planning skills

Proficiency in Microsoft Office

Customer-focused roles

Teamwork

Independent working

Education

ECDL, RSA 11, or equivalent experience

NVQ in Customer Service

Job description

Go back Manchester University NHS Foundation Trust

Reception & Admin Assistant

The closing date is 01 July 2025

We are seeking a motivated and detail-oriented individual to join as an admin and reception assistant within the Audiology Department at North Manchester General Hospital.

Main duties of the role

For detailed information about the role and responsibilities, please refer to the Job Description under the supporting documents.

About us

MFT is one of the largest NHS Trusts in England, with a turnover of £2.8bn. We are creating an integrated health & social care system for over 1 million patients annually.

Bringing together 10 hospitals and community services across Manchester, Trafford, and beyond, we promote collaboration and transformation, encouraging our 30,000 staff to achieve their goals. We set high standards that others follow, offering extensive opportunities.

We have a digitally enabled organization, with systems like Hive, our Electronic Patient Record launched in September 2022, to improve quality and efficiency.

As a major academic Research Centre & Education provider, we support high-quality research and are committed to sustainability through our Green Plan.

At MFT, we foster an inclusive culture, providing equal opportunities, supporting wellbeing, and shaping our future together.

Job responsibilities

For key responsibilities and required skills, see the Job Description & Person Specification under Supporting Documents. Please also review the Candidate Essentials Guide for information about the Trust, benefits, and application tips.

Diversity Matters

MFT is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds. If you need support with your application, contact [e-mail].

We look forward to your application!

Person Specification

Qualifications

• ECDL, RSA 11, or equivalent experience
• Willingness to undertake relevant training

Additional Qualifications

• NVQ in Customer Service

Experience

• Administrative experience
• Customer-focused roles
• Teamwork and independent working
• Excellent organization and planning skills
• Proficiency in Microsoft Office
• Healthcare setting experience (desirable)

Employer

Manchester University NHS Foundation Trust