Reception & Admin Assistant

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 28,000; Part time

Job summary

A leading NHS Trust in Manchester is seeking a motivated admin and reception assistant for their Audiology Department. This part-time role involves providing administrative support, ensuring exceptional patient care and service. Ideal candidates will have prior administrative experience, excellent organizational skills, and the ability to work in a team-focused environment.

Qualifications

• Experience in an administrative role is required.
• Willingness to undertake further study or training as required.
• Experience working in a customer-focused and healthcare setting.

Responsibilities

• Assist with administrative tasks within the Audiology Department.
• Provide exceptional customer service to patients.
• Work collaboratively as part of a team and independently.

Skills

Organisation

Planning

Customer Service

Education

ECDL

NVQ in Customer Service

Tools

Microsoft Office

Job description

We have vacancies in the following sectors

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Main area Audiology Outpatients Department Grade Band 2 Contract Permanent Hours Part time - 35 hours per week (Monday to Friday 8:45am-16:15pm) Job ref 349-MRI-7115222-RL4

Site North Manchester General Hospital Town Manchester Salary £24,169 per annum (pro rata) Salary period Yearly Closing 01/07/2025 23:59

Job overview

We are looking for a motivated and detail orientated individual to work as an admin and reception assistant within the Audiology Department at North Manchester General Hospital.

Main duties of the job

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description located under the supporting documents heading.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail] .

We’re looking forward to hearing from you!

Person specification

Qualifications

• ECDL, RSA 11 or equivalent relevant experience
• Willingness to undertake relevant further study or training as required for the post

Qualifications

• NVQ in Customer Service

Experience

• Previous experience within an administrative role

Experience

• Experience of working in a customer focused setting

Experience

• Experience of working as part of a team and in isolation

Experience

• Excellent organisation and planning skills
• Practical working knowledge of Microsoft Office applications
• Experience of working in a healthcare setting

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