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Greggs PLC; Weston-super-Mare; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement grows with career

Share plans

Pension scheme with 7% match

Employee assistance app

Job summary

Greggs PLC in Weston-super-Mare is seeking a Shift Manager to lead the shop when the Manager is away and to ensure a brilliant customer experience. You will motivate colleagues, manage daily operations, and help prepare products like sandwiches while keeping displays stocked and the shop tidy.

The role involves serving customers in-store and via online channels, with a focus on teamwork and excellence. If you have supervisory experience in a customer-focused environment and can meet availability

Qualifications

• Reliable with natural leadership abilities.
• Strong focus on delivering excellent customer service.

Responsibilities

• Inspire the team to deliver high standards and excellent service.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked and shop premises clean and presentable.
• Support the shop when the Manager is away.

Job description

Salary: £14.00 per hour which includes a 20p per hour band increment.

About the role

Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

What we can offer you

• Competitive paypaid weekly
• Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinksfor you to enjoy while on shift
• Paid breaksallowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that growsas your career grows with us
• Colleague share plansto help you invest and save for your future
• Pension schemeto help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helplineto help with your wellbeing
• Longserviceawardscelebrating key milestones in your career
• Savings and discountsfor your everyday shopping, leisure and wellbeing

About you

You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you have previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

If you meet the availability requirements for the role

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.

You can read more about us here: Greggs Careers | About Greggs.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.

£14.00 per hour which includes a 20p per hour band increment.

£36,594 per annum plus Additional Commission subject to eligibility.