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Standguide Group
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Benefits offered by this job
Job summary
Standguide Group is seeking a dynamic Business Manager to lead 6–12 Employment Advisors, Employability Trainers and Local Recruitment Consultants across Bristol & Gloucestershire. You’ll drive performance, coaching, development and quality assurance while maintaining partner relationships and timely KPI reporting.
This role is field-based with a strong emphasis on internal leadership and stakeholder collaboration.
Qualifications
- Proven ability to lead a team of Employment Advisors, Employability Trainers and Local Recruitment Consultants.
- Experience delivering coaching, development plans and performance improvement.
Responsibilities
- Ensure smooth running and productive team dynamics.
- Conduct periodic performance management meetings and development appraisals.
- Provide mentoring and coaching to staff for performance and instruction.
- Identify skills gaps and coordinate development actions and training.
- Coordinate interactions with training providers to support team development.
- Offer expert advice on Better Off Calculations and related guidance.
- Manage absence, attendance, and leave records; support work-life balance.
- Disseminate information through team meetings and written communications.
- Uphold equality and accessibility; promote inclusive practices.
Skills
Job description
Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success.
Alongside a rewarding role where you can make a genuine difference, we offer:
33 days paid annual leave, including bank holidays, increasing to 38 days after five full years’ service
An additional paid day off for your birthday
Company health plan following successful completion of probation
Online GP access
Employee Assistance Programme, including counselling and wellbeing support
Death in service cover
Will-planning support and access to a secure digital vault
Cycle to Work scheme
Company sick pay, subject to eligibility
A broad range of internal training and continuing professional development opportunities
Access to employee-owner benefits, subject to eligibility and qualifying service
Lead performance, develop people and drive quality
Make a difference through meaningful employment
A Business Manager leads a team of between 6 and 12 Employment Advisors, Employability Trainers, and Local Recruitment Consultants in the provision of services to support caseloads of jobseekers into employment. The role is responsible for managing the performance, productivity and wellbeing of this team and supports the team through observation, coaching and development to exceed their targets; resolving escalated complaints; ensuring the maintenance of key relationships with partners and timely reporting of key performance indicators (KPI’s). A Business Manager is responsible for the teams’ strict adherence to quality targets and guidelines in accordance with the programme obligations and Standguide process. The role is predominately internally focused though this depends on the region, contract and existing partner and subcontractor relationships.
About Standguide
For more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment.
As an employee-owned organisation, we’re committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support.
What you’ll do
As a Business Manager, you’ll:
The Business Manager ensures the smooth running and productive dynamics of the team by acting as a lynchpin between all key roles involved in the customer journey towards sustained employment.
Periodic performance management meetings with all staff and bi-annual development appraisals
Qualitative observations of team member service delivery and provision of relevant feedback
Mentoring new and experienced staff, coaching for performance and instruction as required
Identifying skills gaps and coordinating development actions and training interventions for the team to excel in their roles and progress further within the company
Contacting training providers internal and external to help with development.
Offering technical expert support and advice for the team i.e., Better Off Calculations, advice and guidance and mock interviews
Managing absence and attendance including return to work interviews, maintenance of leave and sickness records
Providing counsel and support to staff as necessary, assisting in the management of their work-life balance
Cascading information and disseminating company briefings through clear concise written communication and a regular programme of formal and informal team meetings
Equality and accessibility
Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We’re committed to equality of opportunity and value the diversity of our employees, applicants and customers.
We’ll consider reasonable adjustments throughout the recruitment process. Please contact recruitment@standguide.co.uk if you need the advert or application information in another format or require an adjustment at any stage.
All applicants will be assessed fairly against the published criteria for the role.
Any offer of employment will be subject to satisfactory references, confirmation of the applicant’s right to work in the UK and an Enhanced DBS check.
Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved.
For a copy of the full Job Description and Person Specification, please email recruitment@standguide.co.uk
Proud member of the Disability Confident employer scheme
Company: Standguide Group Salary: from £38,625 a year Hours: Full-time Location: Gloucestershire Working pattern: Field-based Job type: Permanent Posting date: 4 Sept 2026 Closing date: 4 Oct 2026
Salary: £38,625 per annum
Contract type: Permanent
Working hours: Full Time (37.5 hrs pw)
Location: Bristol & Gloucestershire
Standguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success.
Alongside a rewarding role where you can make a genuine difference, we offer:
33 days paid annual leave, including bank holidays, increasing to 38 days after five full years’ service
An additional paid day off for your birthday
Workplace pension scheme
Company health plan following successful completion of probation
Online GP access
Employee Assistance Programme, including counselling and wellbeing support
Death in service cover
Will-planning support and access to a secure digital vault
Cycle to Work scheme
Company sick pay, subject to eligibility
A broad range of internal training and continuing professional development opportunities
Access to employee-owner benefits, subject to eligibility and qualifying service
Lead performance, develop people and drive quality
Make a difference through meaningful employment
A Business Manager leads a team of between 6 and 12 Employment Advisors, Employability Trainers, and Local Recruitment Consultants in the provision of services to support caseloads of jobseekers into employment. The role is responsible for managing the performance, productivity and wellbeing of this team and supports the team through observation, coaching and development to exceed their targets; resolving escalated complaints; ensuring the maintenance of key relationships with partners and timely reporting of key performance indicators (KPI’s). A Business Manager is responsible for the teams’ strict adherence to quality targets and guidelines in accordance with the programme obligations and Standguide process. The role is predominately internally focused though this depends on the region, contract and existing partner and subcontractor relationships.
About Standguide
For more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment.
As an employee-owned organisation, we’re committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support.
What you’ll do
As a Business Manager, you’ll:
The Business Manager ensures the smooth running and productive dynamics of the team by acting as a lynchpin between all key roles involved in the customer journey towards sustained employment.
Periodic performance management meetings with all staff and bi-annual development appraisals
Qualitative observations of team member service delivery and provision of relevant feedback
Mentoring new and experienced staff, coaching for performance and instruction as required
Identifying skills gaps and coordinating development actions and training interventions for the team to excel in their roles and progress further within the company
Contacting training providers internal and external to help with development.
Offering technical expert support and advice for the team i.e., Better Off Calculations, advice and guidance and mock interviews
Managing absence and attendance including return to work interviews, maintenance of leave and sickness records
Providing counsel and support to staff as necessary, assisting in the management of their work-life balance
Cascading information and disseminating company briefings through clear concise written communication and a regular programme of formal and informal team meetings
Equality and accessibility
Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We’re committed to equality of opportunity and value the diversity of our employees, applicants and customers.
We’ll consider reasonable adjustments throughout the recruitment process. Please contact recruitment@standguide.co.uk if you need the advert or application information in another format or require an adjustment at any stage.
All applicants will be assessed fairly against the published criteria for the role.
Pre-employment checks
Any offer of employment will be subject to satisfactory references, confirmation of the applicant’s right to work in the UK and an Enhanced DBS check.
Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved.
For a copy of the full Job Description and Person Specification, please email recruitment@standguide.co.uk
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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