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Prison Advice and Care Trust; West Midlands; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Confidential advice

Cycle to work

Life assurance

Eye care vouchers

Annual leave

Training opportunities

Job summary

PACT's Family team is recruiting a casual Family Support Worker to assist families visiting loved ones in the Visitor Centre. The role covers play and children’s services and a catering service, based primarily in the prison's visitor centre and visits hall, offering support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

The post requires experience with families in challenging environments, ideally involving

Qualifications

• Experience and understanding of working with families in a challenging environment.
• Experience involving offenders and/or their families preferred.
• Excellent organisational and time-management skills.
• Ability to contribute to planning and development of Pact’s family work.
• Knowledge of safeguarding/child protection practice.
• Excellent interpersonal communication and partnership-building skills.

Responsibilities

• Provide support, advice and guidance to families visiting prisoners.
• Facilitate prison visits and family days.
• Support the play service in the visitor centre.
• Work as part of the Pact Family team.
• Build partnerships with a range of agencies.

Job description

As a casual Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre

services include play and children’s services and a catering service. You will work as one of the PACT Family team and will be

based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting

prisoners, facilitating prison visits and family days and supporting the play service.

About You:

To be successful in this role you will have experience and understanding of working with families in a challenging environment,

ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a

demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have

knowledge of safeguarding/child protection practice. Finally, you will have excellent interpersonal communication skills and an

ability to work and build partnerships with a range of agencies.

What Pact Offer:

Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,

life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training

events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported

by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to

post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory

references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where

appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note

that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.