Family Support Worker (11.5 Hours)

Prison Advice and Care Trust

Greater London

On-site

GBP 26,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Generous holiday entitlement

Contributory pension

Cycle to work scheme

Free advice information & counselling

Job summary

Prison Advice & Care Trust (PACT) is seeking a Family Support Worker to assist families visiting prisoners at HMP Wormwood Scrubs. You will be based mainly in the visitor centre and visits hall, offering guidance, support and play service assistance to visiting families.

The role requires experience with families in challenging settings, strong organisational skills, and safeguarding awareness. PACT offers a range of benefits and a supportive team environment, with probationary checks and a

Qualifications

Experience working with families in challenging environments.
Knowledge of safeguarding/child protection practice is beneficial.
Ability to manage a demanding workload and contribute to family-focused development.

Responsibilities

Support families visiting loved ones in the Visitor Centre and visits hall.
Facilitate prison visits and family days; support the play service.
Provide advice, guidance and practical support to families visiting prisoners.

Skills

Interpersonal communication

Organisational skills

Safeguarding knowledge

Planning & development

Partnership building

Job description

As Family Support Worker (Visits Centre Assistant) you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include; play and children's services; and a refreshment service.

As a Family Support Worker (Visits Centre Assistant) at HMP Wormwood Scrubs, you will work as one of the PACT Family team, you will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

About You:

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact's family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

£28,860 FTE (actual earnings of £14,237.60)

Hours

18.5 Hours Per Week - (Monday, Wednesday and Thursday)