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McCarthy Stone; Walton-on-Thames; On-site; GBP 17,000 - 22,000; Part time

Job summary

McCarthy Stone is seeking an organised, proactive Relief Administrator for our Edward Place development in Walton-on-Thames, Surrey. The role covers shifts on an as-and-when basis at an hourly rate of £13.84.

You will welcome visitors, handle calls, prepare letters, manage lunch bookings, coordinate rotas, newsletters and guest suite bookings, and support the Estates Manager with various admin tasks.

Qualifications

• Previous administrative or customer service experience is desirable, but training is provided.
• Clear and confident communication skills.
• Experience using Microsoft Office.

Responsibilities

• Greet visitors and provide excellent service to residents, families and other visitors.
• Manage incoming calls and enquiries.
• Produce letters and other correspondence with accuracy.
• Coordinate lunch bookings and relay to Catering Manager.
• Arrange Domestic Assistance Rotas with Estates Manager.
• Distribute monthly newsletters and update bulletin board.
• Organise bookings of the Guest Suite for next guests.
• Provide administrative support to the Estates Manager.

Skills

Caring

Friendly

Clear communication

Microsoft Office

Timekeeper

Professional

Tools

Microsoft Office

Job description

McCarthy Stone are seeking an organised, proactive, and service focused Relief Administrator to play a vital role in our Edward Place development in Walton-on-Thames, Surrey.

Hourly rate: £13.84 per hour.

Hours: To cover shifts on an ‘as and when’ basis, be discussed with the Manager

Administrator Responsibilities:

Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.

Managing incoming calls and enquiries.

Producing letters and other correspondence, where accuracy is key.

Managing lunch bookings and ensuring these are passed to the Catering Manager.

Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.

Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.

Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.

Providing administration support to the Estates Manager.

Administrator Skills and Experience:

A caring, friendly, personality who wants to make a difference for our residents.

Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.

Ability to be considerate, patient, and professional, especially when in a busy office.

Clear and confident communication skills and experience of using Microsoft Office.

Hardworking diligent nature and a good timekeeper.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.