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Touchstone; Wakefield; On-site; GBP 31,000 - 37,000; Part time

Job summary

Touchstone’s Here For You services deliver support to individuals in distress who may have thoughts of self-harm or suicide, with urgent same-day access for ages 16+. The Wakefield-focused role supports moving the service toward a 24/7 model, including overnight assistance when other services are closed.

The team works with emergency services, primary care, statutory bodies and third-sector partners to provide non-clinical 1-to-1 support, de-escalation, and coping strategies to empower

Qualifications

• Significant experience supporting people with emotional distress.
• Experience working with people at risk of suicide and self-harm.
• Experience supporting people from BME and LGBTQIA+ communities.

Responsibilities

• Provide non-clinical 1-to-1 support to de-escalate crisis and listen to immediate concerns.
• Offer overnight crisis support as the service moves towards a 24/7 model.

Job description

Touchstone’s Here For You services provide support to individuals who are struggling to cope and may have thoughts of self-harm or suicide and feel they need same day, urgent support. The services operate 7 days a week, 365 days a year supporting people aged 16 years or older across Kirklees, Leeds, and Wakefield.

This role will be Wakefield focussed to support the service in moving towards a 24/7 model. This is the start of the service providing much needed overnight support to individuals in distress, when other services are closed and people typically cannot receive support without emergency services or attending A&E.

The service works alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible. This is in the form of non-clinical 1-to-1 supports to de-escalate crisis and listen to individual’s immediate concerns. The service provides a calming and inclusive space for individuals to be their authentic self and develop distraction and coping techniques to empower self-management and prevent future crisis.

We are looking to recruit people with significant experience supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQIA+ communities.

Proud member of the Disability Confident employer scheme.

Crisis Support Practitioner (Nights)

Company: Touchstone

Salary: from £34,036.66 a year, pro rata

Hours: Part-time

Location: Wakefield

Working pattern: On-site

Job type: Contract

Posting date: 15 Oct 2026

Closing date: 14 Nov 2026

Summary

Touchstone’s Here For You services provide support to individuals who are struggling to cope and may have thoughts of self-harm or suicide and feel they need same day, urgent support. The services operate 7 days a week, 365 days a year supporting people aged 16 years or older across Kirklees, Leeds, and Wakefield.

This role will be Wakefield focussed to support the service in moving towards a 24/7 model. This is the start of the service providing much needed overnight support to individuals in distress, when other services are closed and people typically cannot receive support without emergency services or attending A&E.

The service works alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible. This is in the form of non-clinical 1-to-1 supports to de-escalate crisis and listen to individual’s immediate concerns. The service provides a calming and inclusive space for individuals to be their authentic self and develop distraction and coping techniques to empower self-management and prevent future crisis.

We are looking to recruit people with significant experience supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQIA+ communities.

Proud member of the Disability Confident employer scheme.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.