Accounts Receivable Assistant

Confidential; North East; Hybrid; GBP 17,000 - 21,000; Full time

Job summary

Confidential in Darlington is seeking an Accounts Receivable Assistant for a 6-month temporary hybrid role. You will support the AR team with European ledgers and standardised collection processes, acting as a primary contact for customers via phone and email.

The role requires 1–2 years in AR/finance admin, GCSEs (Math/English) or NVQ3 in Business Administration, and strong Excel and MS Office skills. French is a plus but not required.

Qualifications

• 1-2 years in Accounts Receivable, Credit Control or finance admin.
• Strong MS Office skills, specifically Excel.
• Clear verbal and written communication.

Responsibilities

• Collections & Ledger Management: manage European ledgers via phone and email.
• Reporting: prepare key reports to track customer accounts.
• Cross-Functional Collaboration: work with Marketing, Sales, and other units to resolve issues.
• Process Improvement: participate in AR workflow and controls enhancements.
• Team Support: assist with general admin tasks as needed.

Skills

Excellent communication

Attention to detail

Organisational abilities

Education

GCSEs including Math and English

NVQ Level 3 in Business Administration

Tools

Microsoft Excel

Job description

We are partnering with a global power solutions and engineering leader in their search for an Accounts Receivable Assistant. This is an initial 6-month temporary role based in Darlington, offering a hybrid working model (on average 3 days per week onsite) and a pay rate of £13.47 per hour (PAYE), with potential for assignment extension or permanent conversion for the right candidate.

The Role:

Joining the Business Services team, you will temporarily assist the AR team in managing European ledgers and maintaining standardised collection processes. You will act as a key point of contact for internal and external customers via phone and email, handling high-volume queries, resolving ledger issues, and supporting daily administrative activities.

Key Responsibilities:

• Collections & Ledger Management: Work with a high volume of internal and external customers over telephone and email, following standardised collection strategies to manage European ledgers.
• Reporting: Prepare key reports and information to track and display the progress and status of customer accounts.
• Cross-Functional Collaboration: Partner closely with Marketing, Sales, and cross-functional Business Units to build open relationships, identify potential issues, and drive solutions.
• Process Improvement: Fully participate in continuous improvement projects related to Accounts Receivable workflows and controls.
• Team Support: Work as a key member of a multi-skilled team, covering additional team responsibilities and general admin tasks as required.

This role could be right for you if you have:

• Experience: 1-2 years of experience in a similar client-focused Accounts Receivable, Credit Control, or finance admin role.
• Education: Minimum of 5 GCSEs including Math and English (or equivalent), or an NVQ Level 3 in Business Administration.
• Technical Skills: Strong MS Office skills, specifically intermediate Microsoft Excel proficiency. Knowledge of French is a very big plus (though not mandatory).
• Communication: Excellent verbal and written communication skills with an open, friendly approach to establishing strong customer relationships.
• Soft Skills: Meticulous attention to detail, strong organisational abilities, and the capacity to prioritise work effectively under pressure.

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003