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Re-Form Heritage; Stoke-on-Trent; On-site; GBP 24,000 - 30,000; Full time

Job summary

Packing House Café in Stoke-on-Trent is seeking an enthusiastic Cook/Chef with front-of-house skills to join the team. You will enjoy cooking and delivering first-class customer service in a busy environment.

Reporting to the Catering Manager, you will cover front of house and kitchen, handle staff scheduling, onboarding, payroll tasks, stock control and food ordering, while ensuring high standards of service and food safety throughout the day.

Qualifications

• Experience in the food industry and a customer-facing environment
• Ability to work both in kitchen and front of house
• Commitment to high standards of service and food safety

Responsibilities

• Cover front of house and kitchen duties as required
• Handle schedule changes, staff call-ins and other staffing issues
• Fill in for absent employees to keep the operation running smoothly
• Supervise and support employees, modelling high levels of service and attention to detail
• Manage paperwork, stock control, food ordering and assist with payroll
• Ensure knowledge and application of food safety practices

Skills

Cook/Chef

Front of House

Team Player

Job description

We are looking for the right person who is an enthusiastic experienced Cook/Chef with cooking experience and front of house skills to join the Packing House Café. Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience.The role requires an individual who simply enjoys cooking and a commitment to providing a first-class customer service. Experience of working in the food industry and a customer-facing environment is preferable.Your key responsibilities will include:

Regular weekends and bank holidays are required.

To include every aspect of the day to day running including front of house and kitchen cover.

Busy and fast paced environment.

Reporting directly to the Catering Manager, the Supervisor will support the Catering Manager to keep day to day operations running.

Demonstrate a professional appearance to set an example to employees.

Dealing with schedule changes, employee call-ins, and other staffing issues.

Filling in for absent employees as needed to ensure smooth operation of the business.

Acting as a role model for all employees by exhibiting a high level of service and attention to detail.

Need to know how to manage company policies, keep paperwork, stock control, food ordering, and assist with payroll.

To be Knowledgeable and able to work with food safety practices.

Duties to include hiring and training new team members and overseeing employee’s performance.

Supervising employees during day-to-day tasks.

Providing customer support in escalated situations and managing the overall workflow of a workplace.