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Nacro; Stoke-on-Trent; On-site; GBP 24,000 - 29,000; Full time

Job summary

Nacro is seeking a Housing Support Worker in Stoke-on-Trent to provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe, suitable housing and develop independent living skills.

The role involves assessing support needs, creating safety plans, assisting with housing applications and benefits, tenancy sustainment, safeguarding, and coordinating with probation, housing providers and partner agencies to achieve

Qualifications

• Experience in housing support or social care is preferred.
• Ability to assess needs and create support plans.
• Good record-keeping and liaising with external agencies.

Responsibilities

• Assess support needs and risks for service users.
• Develop safety and support plans with service users.
• Assist with housing applications and benefits.
• Support tenancy sustainment and safeguarding.
• Maintain accurate records and coordinate with partners.

Job description

As a Housing Support Worker, I would provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe and suitable accommodation and develop the skills needed for independent living. My responsibilities would include assessing support needs, creating support and safety plans, assisting with housing applications and benefits, supporting tenancy sustainment, managing safeguarding and tenancy risks, maintaining accurate records, and working closely with probation, housing providers and other agencies to achieve positive outcomes for service users.

Proud member of the Disability Confident employer scheme

Housing Support worker - Stoke

Company: Nacro

Salary: from £26,807 a year

Hours: Full-time

Location: Stoke-on-Trent

Working pattern: On-site

Job type: Temporary

Posting date: 11 Sept 2026

Closing date: 11 Oct 2026

Summary

As a Housing Support Worker, I would provide person-centred support to vulnerable adults, including prison leavers and individuals on bail or licence, helping them maintain safe and suitable accommodation and develop the skills needed for independent living. My responsibilities would include assessing support needs, creating support and safety plans, assisting with housing applications and benefits, supporting tenancy sustainment, managing safeguarding and tenancy risks, maintaining accurate records, and working closely with probation, housing providers and other agencies to achieve positive outcomes for service users.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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